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    Presario Won't Boot

    Discussion in 'HP' started by Huskerz85, Dec 3, 2009.

  1. Huskerz85

    Huskerz85 Notebook Evangelist

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    Have a roommate here with a problem. He's got a Presario V2000 that will not boot whatsoever.

    Upon pressing the power button, the machine starts up and displays the standard "Windows could not start properly" screen. Every option I choose, from the three Safe mode options, to the Last Known Good Config, to Start Windows Normally will not work.

    I choose an option and everything goes smoothly, the Windows XP splash screen pops up & stays there for a few seconds, then goes blanks for a slightly longer length of time before a blue screen pops up. I can't remember the first few numbers, but the rest I'm pretty sure is accurate:

    (a series of letters/numbers is here) (Registry File Failure)

    The registry cannot load the file
    \SysCommand\SysCom32\Config\SOFTware
    or its log or alternate
    It is corrupt, (something I cant remember), or not writable

    Beginning dump of physical memory
    Physical memory dump complete
    Contact your system administrator or technical assistance.

    .....and it pretty much repeats over and over in a continuous cycle like this until I power it off.

    What I'm wondering is where exactly the problem lies? On the Hard Drive--where the drive itself needs to be replaced or the OS just wiped and reinstalled fresh.......or is this indicative of a hardware failure...which would mean this lappy is pretty much dead?
     
    Huskerz85, Dec 3, 2009
    #1
  2. Futureperfect

    Futureperfect Company Representative

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    On the Compaq post logo hit F10 to get into the BIOS
    Go to the diagnostic tab and run a HDD Self Test. Short first, if option does exist.
     
    Futureperfect, Dec 3, 2009
    #2
  3. Huskerz85

    Huskerz85 Notebook Evangelist

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    Got into the BIOS. There was no option to select multiple tests, the only one I could run was the 'Quick' one. Ran it and it came back

    "Test Status: #1 -07 Fail

    Some general info from the 'Main' section

    Notebook Model: Presario V2000 (PM064UA#ABA)
    System Board ID: 09B8

    BIOS Version: F.12

    I take it then, the HD is bad??

    ((If so....would one just use the restore disk to reinstall everything after installing a new HD?))
     
    Huskerz85, Dec 3, 2009
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  4. f15hp

    f15hp Notebook Consultant

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    I recommend you to reinstall windows on the current HDD first and if the installation fails then you will need a new hard drive.. Yes you can use the same restore disk to install windows in to the new hdd.
     
    f15hp, Dec 3, 2009
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