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    Problem creating recovery disk, dv6500t

    Discussion in 'HP' started by candygram4mongo, Sep 20, 2007.

  1. candygram4mongo

    candygram4mongo Notebook Enthusiast

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    My machine arrived Monday.
    The first thing I did after getting my wireless router set-up (great customer service from Linksys), was uninstall Norton and install AVG, Spybot and Adaware. I used the Windows uninstall for Norton but I now know to do it again with systemec's uninstall tool.

    I looked at the recovery disk utility the otehr night, clicked ok, because I'm just curious, and it started to 'prepare files'. I cancelled, as I did not have the right dvd's on hand.

    Last night, I brought home some Imation dvd-r 16x disks and started the wizard. It took about 25 minutes to prepare the files. I had been online, and the utility told me to quit other programs before continuing. I quit IE and I was prompted to insert the disk. It took 10 minutes or so to burn the disk, and then it got held up verifying. I waited 40 minutes while the utility showed verification 100% complete, but the 'next' button was grayed out. There was no noise from the machine, nothing was spinning, nothing was happening.

    I pushed the eject button on the drive, but it was just blinking yellow. Eventually I clicked cancel, and I nothing happened. I had to quit via the task manager to end the task.

    The program says very clearly at the start that only one set of disks will be allowed to be created. I hope I have not lost my chance.

    Anything I might have done wrong?
    Qutting when I started the utility the first time?
    Low quality disks?
    :confused:
     
  2. *Daystar*

    *Daystar* Seahawk Fan!

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    how long did you wait before pressing the eject button? just wondering b/c it may have taken a little longer or so..or the whole program may have stopped responding altogether.
     
  3. candygram4mongo

    candygram4mongo Notebook Enthusiast

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    It was a good 30 minutes before I pushed eject.

    The utility had said disk verification 100% for at least 20 minutes at that point.
     
  4. *Daystar*

    *Daystar* Seahawk Fan!

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    wow..that definatley doesn't sound right. I know there's a few threads about trouble creating recovery disks from hp/compaq. I think i ended up starting one myself. You could always go to hp and get one. I talked to a customer service rep with online chat the other day and seems i couldn't make the recovery disks either they are sending me one for free. I've heard it will still have all of the "bloatware" but so will the recovery disks if you make them manually. anyways ..good luck.
     
  5. kubel

    kubel Notebook Evangelist

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    Mine failed the first time as well. It won't lock itself until it completes the recovery disk wizard, so it can spit out a dozen coasters and will be happy to provide you with some more. :)
     
  6. *Daystar*

    *Daystar* Seahawk Fan!

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    I would contact hp through chat or phone ..they will send you a recovery dvd for free seems you have trouble creating them. I wonder what is with hp/compaq's recovery mamager now? i used to have a compaq desktop and i had ran the recovery manager w/o any problem.
    anyhoo..hope you can solve things
     
  7. gr81

    gr81 Notebook Geek

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    Similar thing happened to me when I was burning my second recovery DVD. It just woudnt complete and everytime would say failed to write. I wasted two DVDs on this before I foind the solution. This is a known error and what you should do is to download and install the HP Recovery Manager Update from the HP website and then use it to burn disks. It will definitely work.
     
  8. flipfire

    flipfire Moderately Boss

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    Exact same thing happened to me, wouldnt verify the dvd.. it just crashed.

    THE SOLUTION: I used DVD+R's .. my drive didnt like DVD-R's believe it or not.. Try it :) Alot of people has this same problem. Heres the thread i created http://forum.notebookreview.com/showthread.php?t=163101

    Dont worry you can still create your recovery discs. It wont count as it didnt fully burn succesfully.

    Also for some reason i can still make Recovery DVD's again, must have done something to reset it by accident.
     
  9. gridtalker

    gridtalker Notebook Virtuoso

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    It probably froze up. you will need to try it agian
     
  10. candygram4mongo

    candygram4mongo Notebook Enthusiast

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    I tried it again.
    Succesfully.

    Thanks all.

    Now I can begin to tinker........