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    Problem with HP Pavilion DV9500

    Discussion in 'HP' started by jimmyjoefro, Aug 25, 2009.

  1. jimmyjoefro

    jimmyjoefro Newbie

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    Last night I was on my computer working on a graphic design project for school (was running Photoshop) when the screen went a weird purple color and then completely blank after a minute or so. The computer was still running, however, and pretty hard at that, so I shut it off. Since then, whenever I turn it on the screen shows up split into four, equal, horizontal parts.

    If I do not touch anything, it will continue to show the Microsoft loading screen, but then shows a blue screen for a few seconds then reboots. Screen Pic

    If I press Esc at the initial restart Screen Pic, it launches "Windows error recovery" and gives a choice between using 'Launch Start Up Repair' and 'Start Windows Normally' Screen Pic. It will not start up Windows (Vista), instead it reboots the computer and starts all over again. When I try Startup Repair Screen Pic, after a few minutes, it asks me if I want to restore my computer using System Restore. After about 10 minutes I get a message saying that it cannot repair the problem automatically.

    I'll have had the computer two years in October, and it has never had a hardware issue before.
     
  2. AaronIROCZ

    AaronIROCZ Notebook Enthusiast

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    You have the dreaded GPU chip failure. Send it in to HP, pay 400.00 for them to replace the motherboard and get it back. Now how long the repair works is up in the air, mine lasted 8 months, after that I bought a new computer. Check out this thread http://forum.notebookreview.com/showthread.php?t=375008
     
  3. jimmyjoefro

    jimmyjoefro Newbie

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    There's no beeping noises and the screen still turns on for me, though. Aside from it possibly being an issue with my graphics card, the symptoms aren't really that much alike from what I read in that thread.