I purchased a HP dv9500 about 1 year ago. Then in November 09 it went AWOL and wouldn't respond to anything. I couldn't figure it out so I ordered a recovery disc from hp (After reading the forums I know this was stupid!!) I tried the disc and I received an error saying "The recovery attempt has failed. Please select one of the following buttons: (Choice of Retry or Details).
I clicked the details button and recieved the following;
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PREINCHK.LOG is used to merge all the ISLOGCHK.LOG and the REGDEV.LOG files of all the languages processed during FPP.
***NOTE: If there are any errors (FAILED) found and logged below,
please include/submit all the files under "C:\SYSTEM.SAV\LOGS"
directory for investigations.
--------------------------------------------------------------------------
==========================================================
SKU Number : 436786-002
Image revision : 27
Language Processed : US
Model Name : HP Pavillion dv9500 Notebook PC
Brand Type : 2
Brand Description : PAVILLION
SKU & Models Region Check : WARNING MISMATCH
==========================================================
[ISLogFilesChecked]
Logfile1: C:\SWSETUP\QPW\QPWSETUP.LOG => PASSED
Logfile2: C:\MUVEE.LOG=> FAILED
Logfile3: C:\SWSETUP\AUDIO\SETUP.LOG => PASSED
Logfile4: C:\SWSETUP\QLB\DISK1\SETUP.LOG => PASSED
[ISLogCheck]
RESULT=FAILED
[CDCAppsChecked]
CDCApps1: MMFLASH9 => PASSED
CDCApps2: MS_WORKS => PASSED
CDCApps3: HPQUICKLAUNCHBUTTON => PASSED
CDCApps4: Lightscribe => PASSED
[CDCCheck]
RESULT=PASSED
[TimeOutLinesFound]
[TimeOutCheck]
RESULT=PASSED
[DMPFileCheck]
*Note: The DMP file(s) found under C:\Windows\MINIDUMP are saved under C:\SYSTEM.SAV\LOGS\US_DMP
Found DMP files under => "C:\WINDOWS\MINIDUMP"
RESULT=FAILED
[BadDataLinesFound]
[BadDataCheck}
RESULT=PASSED
[RegistryDevicesCheck]
RESULT=PASSED
Does anybody have any advice?![]()
Problem with Recovery DVD and DV 9500 cto
Discussion in 'HP' started by wickers, Jan 13, 2010.