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    Problems creating Recovery Disc DV5T

    Discussion in 'HP' started by jakesterwinson, Nov 26, 2008.

  1. jakesterwinson

    jakesterwinson Notebook Enthusiast

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    Hi,
    I am trying to create recovery disc using Recovery Manager, When I get to the step in which it tries to determine how many cds or dvds I need it doesn't do that at all. Instead it gives me an error/message stating "This computer does not have a drive capable of creating CDs or DVDs contact hp support."

    What is the problem? Thanks
    I thought I would go here first instead of hp first just cause I hate talking to them.

    I have a fully loaded dv5t with lightscribe dvd burner so.... I don't know whats going on and I just did a back up cd yesterday..
     
    jakesterwinson, Nov 26, 2008
    #1
  2. S_P_Q_R

    S_P_Q_R Notebook Evangelist

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    With that sort or issue even if you're able to create disc's you may end up with disc's that won't work, ring/contact HP or if you know someone who has a model like yours upload the reco~disc's from them and burning them to DVD's should work.
     
    S_P_Q_R, Nov 26, 2008
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  3. zaabluc

    zaabluc Newbie

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    Hello to everyone!

    I have been dealing with "This computer does not have a drive capable of creating CD's or DVD's" issue on my HP dv4 too. I have been "Google'ing" for any solutions of that problem but most of was sending to HP Support. I have been trying to check drivers and firmware for my disc drive but all seem to be fine. I have downloaded all softpaq updates from HP. After checking all possibilities I could thought off I have seen no other way to fix it than contact HP Support. Fortunatelly it was not neccesary.
    I have been checking one more time options of Recovery Manager and suddenly it hited me!
    "Software program re-instalation"! That was it. I have realized that I uninstalled CyberLink DVD Suit Deluxe shipped with my Vista by HP (Like all other preloaded crapware).
    In my case that was solution. Apparently Recovery Manager require preloaded burning software!
    Whatever soft was shipped to you make sure you did not uninstall it before create recovery disc.
    In my case that was CyberLink DVD Suit Deluxe/Power2Go. I have changed it for other one. So I assume Recovery Manager needed this and did not recognized other burning soft I have switched for.
    I do not know if it is only reason of this issue but I am guessing that might work for other people as well.

    Kind regards
    zaabluc
     
    zaabluc, Jan 8, 2009
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  4. wewe

    wewe Notebook Evangelist

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    what's the relation between power dvd and burning a recovery lol
     
    wewe, Jan 8, 2009
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  5. dougjr

    dougjr Notebook Consultant

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    Well if the HP program that creates the recovery disc uses the software from that program then you might have a problem creating the disc.
     
    dougjr, Jan 8, 2009
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