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    Problems with hp 9690 and creative x-fi sound card. Crash video

    Discussion in 'HP' started by tomuliukas88, Jan 27, 2008.

  1. tomuliukas88

    tomuliukas88 Newbie

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    So, when I put sound card into express card slot and install drivers from CD and restart pc, my video card crash. resolution 640*480 4bit color. In device manager i disable realtek sound card. On VGA (geforce 8600GS) properties write that cannot find free resources Code 12. This is IRQ conflict and in BIOS no function, that I can change IRQ ports. How fix this problem? Maybe with 4 gb ram this sound card not working? on another HP pavilion with 2GB ram this card working. new drivers can't help.

    BIOS F. 23A current.
    OS: Vista home premium 32bit
    4 GB RAM
    Drivers are newest
    Format or reinstall windows not help

    in system information>> hardware resources>>conflicts/sharing I see that conflicts on IRQ16 are five. So i disable some hardware which use IRQ 16, restart pc and nothing. please help me :(
     
    tomuliukas88, Jan 27, 2008
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  2. tomuliukas88

    tomuliukas88 Newbie

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    I remove one RAM slot, and now I have 2GB, insert sound card, restart pc and video running normal, nothing crashed. question, why with 4GB ram this card won't work? :O
     
    tomuliukas88, Jan 27, 2008
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  3. brianstretch

    brianstretch Notebook Virtuoso

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    All I can think of is that your sound card is conflicting with your 4GB RAM in your 32-bit OS (which can only address 4GB, some of which is needed to map to hardware devices). It shouldn't do this, you should just lose a chunk of RAM, but Creative never has been very good at writing drivers. Upgrading to 64-bit Vista might fix things... or have different bugs. See the sticky in this forum if you want to attempt a clean Vista install. Check Creative's website for newer drivers first, that might be all you need.
     
    brianstretch, Jan 27, 2008
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  4. tomuliukas88

    tomuliukas88 Newbie

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    thanks for answer, I install vista ultimate 64bit and nothing help. then I format hard disc and install clear vista home premium. there is no software problem, because reinstall win in different versions not help
     
    tomuliukas88, Jan 28, 2008
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  5. tomuliukas88

    tomuliukas88 Newbie

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    any ideas?

    anybody have this problem?
     
    tomuliukas88, Sep 24, 2008
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  6. DanaGoyette

    DanaGoyette Notebook Consultant

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    Creative is known for having bad drivers, that deal very poorly with over 4 gigabytes of RAM. Take a look around on http://forums.creative.com -- you may find a solution there, perhaps under the Vista subforum.
     
    DanaGoyette, Sep 24, 2008
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  7. tomuliukas88

    tomuliukas88 Newbie

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    when they create drivers which fix this problem?
     
    tomuliukas88, Sep 25, 2008
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  8. tomuliukas88

    tomuliukas88 Newbie

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    How I can remove/disable 1gb ram of my 4gb ram? I use 32bit Vista ultimate, and my system see 3.69gb.

    So, in my bios there are no function that I can disable 1gb ram.

    perhaps there are some soft which can do it?

    system with 3gb ram this card works
     
    tomuliukas88, Sep 30, 2008
    #8