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    Protecting Your Computer When Sent for Repairs?

    Discussion in 'HP' started by rtrdogs, Mar 25, 2008.

  1. rtrdogs

    rtrdogs Notebook Evangelist

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    I know all about HP laptops coming back beat to heck from the repair center since I experienced it firsthand a few years ago.

    So now I've got a one month old laptop going in for repair that I haven't even taken the protective film off the lid yet because I was waiting for my skinit to arrive.

    I was thinking of putting a sheet of easy peel off film (like they put on the lid) to cover the LCD but didn't know if putting something on it would be worse than just taking my chances. I know another NBR member just got his back covered in metal dust and mine sounds like it might need the exact same repair his did.

    Anything I can put around the keyboard (not the keyboard itself but the radiance finish area?). I still want the lid to be able to close, of course.

    Is there anything I can do on this end at all to protect the laptop from people who just don't give a rip if it gets scratched to pieces? Even though they may just rip off anything I've put on, I feel like I should at least do something to try and protect it if I can on the off chance they leave it covered like I send it.
     
  2. Eleison

    Eleison Thanatos Eleison

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    You could use that same easy-peel film around the keyboard without blocking the lid. Unfortunately, chances are good that it will just be ripped off immediately once the notebook is received. One think you may want to do is take several digital photographs of your notebook's condition before you ship it out, then place a sheet of paper with those photographs on top of the keyboard before you close the LCD. It might work as a subtle reminder to HP that you know EXACTLY what the notebook looked like before it shipped out.
     
  3. MattB85

    MattB85 Notebook Evangelist

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    I've never had anything like this happen to me, but then again I have one of the business notebooks.
     
  4. orev

    orev Notebook Virtuoso

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    Out of curiosity, why is it going in for repairs? Only 1 month old?
     
  5. rtrdogs

    rtrdogs Notebook Evangelist

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  6. MattB85

    MattB85 Notebook Evangelist

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    The HP dv series seems to be known for that.
     
  7. flipfire

    flipfire Moderately Boss

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    I dont think protecting the keyboard area/surface wont be a good idea. Those parts are the first to go when they open it up.

    I have a strong gut feeling its just a defective lcd ribbon. Do you open/close your screen alot?
     
  8. rtrdogs

    rtrdogs Notebook Evangelist

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    I only turn it on once a day (at night), work for several hours with it open and then close it. So it's only getting opened and shut once a day. Two or three times rarely and that was mainly during undervolting the system. I haven't even used the laptop that much, which makes it really suck that this has happened already.

    I have been booted down to my 3 year old ZX5280. Fans are going solid but, hey, it works and has never given me any trouble.

    DV9700T is all packed up and at the back door ready to head to California tomorrow. :( Guess it's a good time for me to find a good book to spend a couple of weeks with.
     
  9. timtravel42

    timtravel42 Notebook Virtuoso

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    take very high resolution pictures of your laptop as proof of its current condition