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    question about HP's return policy

    Discussion in 'HP' started by kevinf, Sep 4, 2008.

  1. kevinf

    kevinf Notebook Evangelist

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    does anybody know if HP's return policy is 21 days from the date of purchase or the date that i receive the laptop. i previously had a chat with a rep and he/she said that it was 21 days from order
     
    kevinf, Sep 4, 2008
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  2. Lithus

    Lithus NBR Janitor

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    21 days from the invoice date, which is the day that it ships.
     
    Lithus, Sep 4, 2008
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  3. kevinf

    kevinf Notebook Evangelist

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    which phone number is the one you used to return your notebook
     
    kevinf, Sep 4, 2008
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  4. Lithus

    Lithus NBR Janitor

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    (888) 999-4747
     
    Lithus, Sep 5, 2008
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  5. chris789

    chris789 Notebook Enthusiast

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    Actually, on my invoice, it says 21 days from the date of delivery... Not shipment.
     
    chris789, Sep 5, 2008
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