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    Question about dv7 custom built warranty

    Discussion in 'HP' started by theo415, Aug 1, 2011.

  1. theo415

    theo415 Notebook Guru

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    I'm considering buying a dv7 custom model through a relative of mine who lives in the U.S., since I live in Greece and only a certain model is available here, which isn't exactly what I'm looking for (1600x900 screen, slow hard drive, steel grey color).
    My main concern is whether the warranty will cover me here if something happens, or I will have to send it back to the u.s. to get it fixed.
    I contacted the HP offices here in Greece, but they told me that I have to check if the warranty is valid in my country, and only if it is they can provide support.

    So, does anyone know if the warranty is international or only valid in the US?
    Any help would be appreciated, thanks. :)


    PS: Also, if anyone by any chance knows if the AC adapter of the u.s. model will be compatible with the voltage standards in my country (I think we have 220-240V, not sure though). Thx.
     
  2. uggarocka

    uggarocka Notebook Enthusiast

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    I don't know about the warranty, but the adapter is definitely compatible with 220V countries. It is rated for 100V-240V input. You'll need to get a "shoe" to be able to plug it into your outlet, but those are pretty cheap. Make sure you don't get a voltage converter or transformer instead. You'll needlessly spend more, and they tend to burn out anyway.