The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Quick question about HP repair

    Discussion in 'HP' started by uncochin, Jul 15, 2011.

  1. uncochin

    uncochin Notebook Guru

    Reputations:
    0
    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    15
    If your warranty runs out while HP is still repairing your laptop, will you get charged for the service once it expires? I'm currently getting my Envy 14 repaired (at no cost) and my Accidental Damage Protection expires in 5 days.. I really don't want to get charged ~$350 for the repair.

    Thanks in advance
     
    uncochin, Jul 15, 2011
    #1
  2. MoabUtah

    MoabUtah Notebook Consultant

    Reputations:
    85
    Messages:
    134
    Likes Received:
    0
    Trophy Points:
    30
    No, they should honor the warranty since you made the claim and they accepted it while it was still under warranty.


    You may be able to get an extension to that warranty for a price, you must apply for it Before it expires, call HP soon.
     
    MoabUtah, Jul 15, 2011
    #2
  3. Siorah

    Siorah Beware of Squirrels!

    Reputations:
    607
    Messages:
    734
    Likes Received:
    9
    Trophy Points:
    31
    thats correct yes. if you do wish to extend, it MUST be done before you lose all warranty. they won't renew it if its out, so bear that in mind.

    good luck!
     
    Siorah, Jul 17, 2011
    #3
  4. sav

    sav Notebook Consultant

    Reputations:
    1
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    30
    Don't forget to check with your credit card that you used to purchase your computer: you might have a free warranty extension for up to one year.
     
    sav, Jul 21, 2011
    #4
  5. talon4x4

    talon4x4 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    No, you will not be charged if the warranty runs out while its being repaired. As long as you called in for the repair before the warranty expired your good to go!! Also, I believe you have 30 days to renew a warranty once it expires (at least that's how it works on HP business class equipment). I'm not 100% positive so I would call HP to verify. I only repair HP equipment, don't really deal with the warranty aspect of it.
     
    talon4x4, Aug 4, 2011
    #5