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    QuickPlay Buttons Accidently Start Laptop

    Discussion in 'HP' started by pauly, Mar 9, 2007.

  1. pauly

    pauly Newbie

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    Hi, I just received a new HP Pavillion dv6000z with Vista pre-installed. The documentation is pretty sad for this. Very little specifics.

    I've found through browsing here that the QuickPlay buttons don't work currently when the computer is turned off. Hopefully HP will come up with a solution for this - it wasn't even documented with this computer.

    I'm having a strange problem, though, which may be related. It seems that the slightest touch to the QuickPlay buttons causes the computer to auto-startup. Even just the light keyboard protector fabric causes the computer to startup when it touches the buttons!

    - Any way to disable the auto-startup feature or decrease the sensitivity of the buttons?

    It's making it very difficult to keep this thing shut off! Thanks.
     
  2. jmhal

    jmhal Notebook Consultant

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    The Quickplay buttons are supposed to turn on the computer. With a xp machine touching the quickplay button will boot quickplay directly without entering windows. This feature does not work with Vista however. So the computer will turn on but won't boot directly to quickplay instead it boots Vista (or so I have read, as I have XP). The solution for your problem would be to get rid of the keyboard protector fabric since its not needed and just close the lid so nothing touches the buttons. And also I don't think there is anyway to decrease the sensitivity of the quickplay buttons.
     
  3. pauly

    pauly Newbie

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    Thanks for the reply.

    I would, however, like to be able to use my keyboard protector. I've seen many a laptop screen with permanent key marks in the display that is pretty much impossible to get rid of.

    Also, I wouldn't mind being able to have my computer stay turned off if I accidently let my shirt sleeve brush the buttons, or even a slight breeze seems to be able to set them off. This can't be the accepted behavior. Maybe it's time for a call to HP.

    Anyone else have this problem?
     
  4. sg76

    sg76 Newbie

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    Pauli,
    I have the same problemvwith my new HP DV6236EA laptop. I thought it was the problem of my laptop only. thanks for starting this discussions.
    I also ask help from all, to get rid off this self boot problem. thanks in advance.
    SG76
     
  5. pauly

    pauly Newbie

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    Sure sg76. I sent an email to HP and they basically told me that they cannot fix the problem at this time. Here is what they said:

    " At this point of
    time, I would like to inform that if you send the notebook to HP. The
    notebook hard drive will be formatted and restored to the original
    condition when you have purchased the notebook.

    Finally I would like to inform that HP is currently working on this
    issue of Quick play as it will not play without booting the windows
    Vista and if any update regarding the Quick play comes up we will
    definitely informing you by Email."

    Pretty sad....
     
  6. sg76

    sg76 Newbie

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    pauli,
    Thanks a lot for your reply.
    It is quite surprising that company like HP didnt notice this problem before or might have ignored it. Its strange. But in future, if you receive any other information from HP, please let me know.
    bye,
    SG
     
  7. agent007

    agent007 Notebook Consultant

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    Well, you could delete the quick play partition and maybe that would disable quick play alltogether.
     
  8. richard13

    richard13 Notebook Geek

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    The "keyboard protector" is only meant for shipping, not everyday use so it's not surprising that it is causing Quickplay to automatically boot to Windows.

    I understand your concern about getting the keyboard mashed up against the screen. I had a Dell Inspiron 8000 that did that. However, I am happy to say that I haven't seen this on my DV2000T.

    This is a pickle of a situation because you can't turn the keys off (as far as I can tell) and there isn't a Quickplay partition for Vista so that won't work either.

    Richard