The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Radeon 6490m gpu clock fault

    Discussion in 'HP' started by Zamtar, Nov 17, 2012.

  1. Zamtar

    Zamtar Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Recently I've had a lot of problems with the Radeon 6490m 1Gb edition in my DV6-6156ea.
    The clocks got stuck at 100Mhz core and 41Mhz memory; should be 750Mhz & 775Mhz respectively.
    It's 4 months since it first happened with a driver update direct from AMD.
    And Ive just fixed it, but I'm not totally sure as GPU-Z says the memory clock is at 250Mhz while Afterburner says 775Mhz.

    The solution for anyone wondering was to roll back drivers to HP sp55092, switch power-play on in CCC and then use an overclock to kick the gpu back to its standard clock rates.

    TL;DR Which gpu monitoring program is more likely to be correct? GPU-Z or Afterburner?
     
  2. Encrypted11

    Encrypted11 Notebook Evangelist

    Reputations:
    137
    Messages:
    317
    Likes Received:
    0
    Trophy Points:
    30
    Idk if it's a wrong way of counting but my memory clock speed's also seemed to be wrongly measured by GPU-Z. The Core clock's fine. I also experience no performance degradation. GPU-Z should be wrong on this.

    Idk if I read you wrongly.

    • Catalyst 12.4 WHQL ('12 Apr)
    • Catalyst 12.6 WHQL ('12 Jun)
    • Catalyst 12.8 (Switchable graphics mode aka fixed was broken on this update across various vendors, BSOD during startup for many systems - AMD Issue) ('12 Aug)
    • Catalyst 12.10 (Switchable BSOD fixed) ('12 Oct)
    • Catalyst 12.11 Enduro WHQL (Meant for 6000-7000M GPUs only) ('12 Nov)

    There were so many reference driver updates. I had them all. If you're talking about HP modified drivers, probably it'll be more than 4 months since a driver was released. OEMs do that too often.