Recovery Disc Creation Problem

I am trying to create some recovery discs because I am going to do a clean install of Vista in a couple days when my Anytime Upgrade DVD comes. When ever I go to the Recovery Disc Creation program, it says "This computer does not have a drive capable of creating CD's or DVD's"

I know it does, because I just burned a DVD the other night. Has anyone else had this problem?

 

Try to update the driver for DVD-drive. Or, sometimes it's good to get older driver.

 

I couldn't find it on the HP website. Do you have a link to one?

 

i tried updating them through windows but it said they were up to date. this sucks cuz if i dont do this i cant do the clean install

 

Maybe you uninstalled something it needs. I don't think it needs all the crappy roxio software. I think I dumped it myself before I made my recovery discs.. but I could be wrong. If you disabled anything in startup/ or services.. you might turn all that back on.. just to see if that helps. There is copies of all the software in the root directory.. swsetup i believe. You can install the apps back from their.

I recommend going to system restore and trying one of the older restore points. You might even have one dating to when you got you notebook. I am thinking, this happened because you deleted a service, app, or something that the recovery needs.

If all that fails you can still make a recovery disc using acronis true image version 10. I made a perfect boot disc and image with that. It burned my image and verified it on the fly. I used Acronis disc director to merge the recovery partition with the primary one.. after I made my recover discs and formated that partition that is. So its always possible to image and modify your partitions with what you have right now.

Its always good to make those recovery discs early on in the game. I think its just a matter of getting your notebook in a earlier state of configuration when you first received it.

And lastly, you probably can purchase a recovery disc from HP.. hopefully it still cost 20 bucks like it does when you build it. I already used their tech support once to kill vongo on my dv6500t. They were pretty helpful and probably could walk you through this as well. They can remotely access your computer and work on it like they were sitting right in front of it. I did this, and at first was skeptical. But this really is the fastest way for a tech to troubleshoot.

And yes, IC you have not received your refund yet from Dell. I am still waiting as well. I am going to start bugging them next week.. its getting close to a month for me as well.

 

how do u make a recovery disc using acronis???? the one it made for me was 30gb

 

In the advanced properties you can select the compression.. If you use max compression, it won't be as large. Basically, you just choose max compression and for it to burn your image on the fly to DVD R. Make sure you have Acronis verify the image after writing. It will automatically span to multiple discs to fit the image. Mine took 3 DVD r's to make. The third disc was only around half filled. So I think the image was less then 15 gigs total with max compression. Then I made the boot CDR.. use that to boot the recovery manager and load the image if you need it. Acronis is really nice stuff. The disc director program they make is also tops for partitioning/merging resizing drives etc.. Now that I have a perfect image of what I have after leaning out my HP configuration, I doubt I would ever use the HP recovery disc which brings it back to full bloat hell. I should be getting my anytime vista upgrade dvd and will probably try the clean install as well.. Although I have this thing running pretty sweet right now. But since I have a good image now, there is no risk in trying.

I forgot, Acronis also does backups for email and other folders too.. This application is essential. I have not been without good imaging software in over 10 years. Drive image used to be good too. But after Symantec bought them out,, they literally broke that excellent software.. They broke partition magic too with ghost. Stay clear away from that company.

I like to also mention that when I made my HP recovery discs it also used 2 DVD r's to make. Vista is a beast. There is no way it will fit on one DVD r. Although I believe the HP recovery wizard said it would fit on one dual layer disc. Personally, I don't have much faith in the reliability of DL discs. The HP wizard said I was only allowed to make 1 copy. So I was not about to take a chance with a DL disc. But it does verify it so that might be ok. Kind of nice having it on just one disc. I just can't believe how big vista is. Its too big. After deleting and merging my recovery drive to my primary partition, I only have around 84 gigs left from a 120 gig HD. And I have not installed any large programs yet.. just codecs and vlc,media player classic etc.. This is even after I burned off the backup folder swsetup to dvd r. MS Operating systems have grown too much. I bet anyone who ordered a 80 gig drive will be crying when they see they have less then 50 gigs left.

 

Hi there!

Same "This computer does not have a drive capable of creating CD's or DVD's" here!

Any news on a possible solution?
Thanks!

 

I actually had this problem with one of my test dv6000 machines... It is a software issue, I tried a new DVDRW drive and 3 kinds of DVDs and even tried burning the 11 CDs required... it froze while burning one of eleven the CDs. But I haven't found enough time to be able find a fix for this issue.

 

Do you have the option to create iso images of the recovery disks? if so create the iso's and then burn them on dvd's.

 

nah, I looked all over... there may be a 3rd party program that could intercept burning process... but I've never heard anything like that.

 

well thats annoying. do you have any virtual drives running, like daemon tools? are there any options you can set in the recovery disc program?

 

nope, you have to use HPs... and it will burn 1-2 disc's always fails on the last Disc... rendering those all the discs you put in there useless...

A couple thing I recommend doing;
Update Bios.

if you still can't get it to work, do a system restore... to do this press F11 before windows starts.
** NOTICE: this will bring the computer back to factory default. And will remove all the user's personal data. **

 

Hello to everyone!

I have been dealing with "This computer does not have a drive capable of creating CD's or DVD's" issue on my HP dv4 too. I have been "Google'ing" for any solutions of that problem but most of was sending to HP Support. I have been trying to check drivers and firmware for my disc drive but all seem to be fine. I have downloaded all softpaq updates from HP. After checking all possibilities I could thought off I have seen no other way to fix it than contact HP Support. Fortunatelly it was not neccesary.
I have been checking one more time options of Recovery Manager and suddenly it hited me!
"Software program re-instalation"! That was it. I have realized that I uninstalled CyberLink DVD Suit Deluxe shipped with my Vista by HP (Like all other preloaded crapware).
In my case that was solution. Apparently Recovery Manager require preloaded burning software!
Whatever soft was shipped to you make sure you did not uninstall it before create recovery disc.
In my case that was CyberLink DVD Suit Deluxe/Power2Go. I have changed it for other one. So I assume Recovery Manager needed this and did not recognized other burning soft I have switched for.
I do not know if it is only reason of this issue but I am guessing that might work for other people as well.

Kind regards
zaabluc

 

Hello, I really need your help. Ok, so I want to create recovery discs to reinstall my Vista, but I cant, because of that drive problem. So I want to try this, I installed the Acronics software, but I cant find how to burn the dvd. I made the image(i mean the backup), but i dont know how to burn it on a dvd, could you please tell me how you did it, HI DesertNM? Its driving me crazy, i tried to reinstall it without burning the dvds, but it i couldnt get it, so this would really really help me.

Thanks

 

My friend got himself a free set of recovery disc after he contacted HP and reported to them about his problem on creating a set of recovery disc with their program. His laptop is under warranty though. You may want to drop HP a call for your options.