Repair Center Messed up my lappy!! HELP!

I received my dv5000 back from HP's "wonderful" repair center on Dec 22 and wireless has not been working since I got it back. I was on the phone with an HP supervisor today for about 2 hrs talking about my laptop and I did mention it sucked from the day I bought it and he said "oh" and moved on.

He told me to update my broadcom driver from HP.com and I did. He also told me to do some BIOS thing for the keyboard did that too. Now wireless WILL NOT work. It finds the wireless router but will not connect to it. It tells me limited or no connectivity. I have never seen that from a wireless router before. Internet works fine using the cable but I need wireless for when I go back to college in a few weeks. I have also turned off and unplugged the DSL box and router for about 1 minute to flush it.

So would the problem be my laptop or the wireless router.

PS: once I sent in my laptop, my recovery cds would no longer work and they didn't put the recovery partition back. HP is supposed to be sending me new cds.

 

Do you have access to another laptop that you could try to connect to your router? That would be the easiest way to tell.
Tim

 

Wireless on my old laptop works fine and connects right away.

 

Sounds like it is the laptop then. I would give them another call and tell them you can't connect wirelessly with your laptop. Ask them if you can send it in to get the wireless card replaced.
Tim

 

That's the thing. Wireless was one of the problems I sent it in for and they didn't fix it. They also said the laptop was in 100% working order too and its not really.

Should I tell them I am tired of dealing with the laptops problems and see if they will refund my money or give me a new laptop? The laptop has had tons of problems since I got it in June 06 and I told them that and once again the guy said "oh" and moved on.

 

I have to ask: is the button that enables/disables wireless lit up?

 

Most of the time yes. Sometimes it will come on for a few seconds then go off.

 

Limited or No connectivity means that your card communicates with the router but the settings differ and no exchange of information can be made. Do you use a static IP? Does your provided identify you by means of your MAC address? I would bet on the second. HP may have changed your wireless and now that you have a different MAC address, you cannot connect right away.
Am I hitting on something?

 

That doesn't sound good...

The only other thing I can think of trying is to reseat the wireless card and make sure the antenna connectors are clipped on securely. Remember to remove your battery before you do this.

 

No the IP is auto set. If that sounds right.

When I go to command prompt and do "ipconfig /all" it shows a MAC address for the wireless card.

Do I have to mess with the card or is there another way around this?

 

Wireless seems to be working right now for the most part. I think one of the cordless phones in the house is messing with wireless but that never happened before. The router is set on channel 6 for wireless and aren't the phones channel 2 or something?

 

Bad cordless phones can hose the entire 2.4GHz unlicensed band. Personally I think that all 2.4GHz cordless phones should be terminated with extreme prejudice. 900MHz phones are superior anyhow, the lower frequency penetrates walls easier and you don't need all that much bandwidth for voice. Panasonic used to make some really nice ones, I had one before going cell-phone-only.

 

So just don't use that phone around my computer when using wireless?