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    Return customized laptop for full refund?

    Discussion in 'HP' started by psygn, Sep 2, 2011.

  1. psygn

    psygn Notebook Evangelist

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    Hi,

    I just received my repair box to return my laptop for repairs, but now I have my eye on another laptop :)rolleyes :). I am still under 21 days, but have some questions:

    - What is meant by 'repairs' in this statement?
    Does it mean that once I get my laptop repaired I am no longer allowed to return it?

    If that's the case, is there a way to change this repair process into a return process? Like I said, I have the repair box but haven't sent my laptop in, yet.
     
    psygn, Sep 2, 2011
    #1
  2. HTWingNut

    HTWingNut Potato

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    Well if you haven't repaired it yet, then it hasn't been repaired. Just ask for a refund and tell them you want to return instead of repair.
     
    HTWingNut, Sep 2, 2011
    #2
  3. shasta7

    shasta7 Notebook Evangelist

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    I agree just return it for a refund.
     
    shasta7, Sep 2, 2011
    #3
  4. dirtyfingers

    dirtyfingers Notebook Consultant

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    The return process is actually quite painless. It went very smooth for me and HP even paid for the return shipping.
     
    dirtyfingers, Sep 3, 2011
    #4