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    Screen error

    Discussion in 'HP' started by Crownnn, Jul 5, 2011.

  1. Crownnn

    Crownnn Newbie

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    This is an hp g60. After about 10 minutes of using the laptop, when I'm typing and stuff, the laptop screen freezes and goes like 90% black and then some scrambled colors at the top and a sudden static noise and then everything is frozen..but when I turn it off and back on, it works again.
     
  2. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Try updating your video drivers first. If that does not help, you could be experiencing a problem with overheating. Check to make sure your vents, system fan and heat sink are not clogged up with dust and lint. If you have taken apart the system recently and did not install new thermal paste or pads for the CPU and GPU, you will likely be experiencing significant overheating issues. In the worst case scenario, a prolonged issue with overheating may have caused irreversible damage to your system.
     
  3. Crownnn

    Crownnn Newbie

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    My video drivers are up to date, and I did take it apart to fix the fan that wasn't working in the first place. I got the fan working, but it still does all of this. Is there any other way to keep it cooled? Because when I put a little house fan under it, the computer runs fine but when I play a game like an MMORPG or something, the computer freezes after about 2-3 minutes.
     
  4. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Sounds like you're having some serious heat issues. Did you try putting new thermal paste or thermal pads under the heat sink?
     
  5. Crownnn

    Crownnn Newbie

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    I think so too, because when the computer DOES freeze and I take the keyboard off, the metal under it is too hot for me to even touch, it burns my skin. I'm not sure where I'd get thermal paste/pads or even where to put them.
     
  6. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Thermal pad or paste go between the heatsink and processor. Depending on what you system is, you may have a CPU and GPU with a heatsink. The pad or paste ensure proper thermal conduction to wick heat away from the processor to the heatsink. If there is not a solid connection between the processor die and heatsink, the processor will overheat.

    Newegg is one of many places you can find these items. Newegg.com - thermal pads and paste. You may also be able to find them at your local BestBuy or other electronics retailers that sell computer parts.

    Be sure not to use a thermal adhesive on your CPU or GPU.

    You should consider installing a utility to actually see what temperatures you are hitting with your CPU and GPU. I don't know details about your system, but one such utility that works very well for me is RealTemp.

    I recommend you create a signature in your User Control Panel with the model and specs of your system. Your chances of receiving meaningful assistance on this forum are greater if people know what system you have.