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    Scroll pad probem

    Discussion in 'HP' started by mesagsxbkr, Sep 7, 2004.

  1. mesagsxbkr

    mesagsxbkr Notebook Guru

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    I bought my Compaq 3240 this weekend and up until I opened the notebook up like 5 minutes ago the scroll pad on the right side of the touch pad acctually worked like it was supposed to. thistime when I went to use the scroll pad it didnt scroll at all and just acted as another part of the touch pad. any ideas on whats going on and how to fix it? Thanks
     
    mesagsxbkr, Sep 7, 2004
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  2. ReverendDC

    ReverendDC Notebook Deity

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    1. Check the utility and make sure that the ability is turned on.
    2. Restart and check again.
    3. Reinstall the drivers, or update as required.
    4. Call HP.
    5. Break defective notebook in half![ :D] Just kidding.

    Let me know how it turns out.
     
    ReverendDC, Sep 8, 2004
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  3. Sauriol

    Sauriol Notebook Guru

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    Do a system restore back to before you had the problem

    start
    all programs
    accesories
    system tools
    system restore

    choose the date and go

    reinstall the drivers
    make sure the drivers are installed in software setup.

    what drivers are they? synaptics? go into mouse properties...advanced hardware scroll and check it


    gooood luck

    no luck?

    call 800 474 6836



    I'd rather be skateboarding
     
    Sauriol, Sep 8, 2004
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