Selling HDD void warranty?

If I sell the hard drive that comes with the Envy 15, and install my own SSD, could I ever get the computer repaired later on if there is anything wrong that comes up? Or does selling the original hdd void your warranty? What about if I needed a replacement computer down the line? Will that mess things up? Or can they send me a new laptop without any HDD?

 

I'm not familiar with HP warranty terms, but I know this would not affect a Dell warranty.

I hope that give a frame for reference.

 

They will fight it. They have before. Best to keep the HDD around until after the warranty is up.

 

Last year when my motherboard went bad (wouldn't power up) I sent the laptop in for repair sans harddrive.

I told the rep that I was going to pull the HD out before sending it because it had sensitive personal data on it, which it did. I asked him to include my comments on the repair order. Of course he cautioned me not to and I don't know if he actually included my comments or not.

I pulled the HD and typed a note which I taped to the HD access door on the bottom of the notebook indicating why the drive was missing. Bottom line, the laptop was repaired with no issues and returned within a week.

With that said, with HD drives so cheap, I would most likely keep it around until the warranty expires as was suggested. It just might be the cheapest insurance you could get.

 

RAM and hard disks are user upgradeable components. I have replaced my original RAM and Hard disks and the warranty is still valid. 4 services have been already done without any big fuss. However it doesn't matter what the results of those services were

 

you want to be careful here. From what I know about the envy 15, there is no HDD Bay, to get at the HDD you actually need to "crack the case" (remove the top cover and keyboard of the notebook). I am not sure here but after looking at what is involved in this disassembly (check out the service manual) I don't think that the HDD is considered a customer replaceable part. I believe SOME the RAM is, as 2 slots are accessible with a cover, but the other two slots are ontop of the board and again you have to crack the case to get at them too. I would call up HP to make sure.

 

A guy got to the Envy 15 HDD bay and I don't think it was very hard.

Why on earth would you be required to keep the HDD that came with your system just to get it repaired or replaced?

 

Well I was going to buy the dual 160GB SSD's and sell them. If I don't do that and get the cheap 500GB HDD I won't get the dual HDD bracket needed to install 2 HDD's down the road when prices drop.

 

Keeping the factory HDD has nothing to do with it. I am saying that the action of opening the unit up like that could void your hardware warranty with HP. That means if ANYTHING happens to the system, and you try to get a warranty repair, they could decline because you opened the notebook up and voided the warranty. The main difference with the Envy and the other mainline Pavilion DVseries notebooks out there is that the Pavilions are designed for things like the HDD and RAM to be customer replaceable, so those parts are easy to get to and switch out, usually 2 or 4 screws, the panel comes off and there it is. Because those parts are customer replaceable (if your HDD on a Pavilion breaks they can either send you a new HDD for you to put in yourself OR you can send it to HP for them to do it) you can also upgrade them. Taking off the panel to a customer replaceable part is not going to void your warranty, these notebooks are designed so that those parts are easy to access and replace (needless to say HP will not warranty any upgraded/3rd party parts). The Envy 15 on the other hand, does not have access panels and to get at the HDD requires you to take off the whole top cover of the notebook. It does not matter if you think you can do it or not, if HP say its been disassembled and your warranty is void, your pretty much swinging in the wind if anything breaks on it. If you want to risk this and still open up your Envy its up to you but I still say call HP first and get their policy right from the horse's mouth, they are probably going to tell you the same thing.

 

It's HP we're talking about here. Just hang onto the hard drive and pop it back in if you need to warranty it. Takes all the guess work out of the issue.

 

Unfortunately I am sure if you called 10 times you would get 10 scripted responses which may or may not be correct, just like any other repair questions you may ask. So sad In the end, you take your chances and the outcome may depend on how much of a battle you are willing to put forth.