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    Sending Laptops to HP

    Discussion in 'HP' started by eric06, Nov 12, 2006.

  1. eric06

    eric06 Notebook Consultant

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    I am going to call HP over Christmas break and see if I can get my wireless fixed.

    When you send laptops into HP do you need to deleted all your files and programs? or just make a backup?
     
    eric06, Nov 12, 2006
    #1
  2. MGS2392

    MGS2392 NAND Cat!

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    Well, umm, when you send it in, just back up your info. It's unlikely that it'll be gone, but do it just in case they replace or reformat your HDD.

    You don't need to delete your files or programs.
     
    MGS2392, Nov 12, 2006
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  3. eric06

    eric06 Notebook Consultant

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    Ah okay. Thanks for your help.
     
    eric06, Nov 12, 2006
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  4. Greg

    Greg Notebook Nobel Laureate

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    I'd take a backup of the drive itself if possible as well. Depending on the problem (or if they just want to), they might take the "opportunity" to restore all the crap-ware.
     
    Greg, Nov 12, 2006
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  5. rockharder

    rockharder Notebook Evangelist

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    Wireless problem only involves replacing WiFi card. They won't change your HD. But do backup, just in case.
     
    rockharder, Nov 12, 2006
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  6. eric06

    eric06 Notebook Consultant

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    Is this like an image of the hard drive? I could do that with my external dvd burner but it locks up when I use Sonic with it. I have tried Nero and it pretty much does the same. What could be the problem with that? It's a HP burner also.
     
    eric06, Nov 12, 2006
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  7. gridtalker

    gridtalker Notebook Virtuoso

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    Just make a backup
     
    gridtalker, Nov 13, 2006
    #7