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    Sending in for repairs without original HD?

    Discussion in 'HP' started by raedawn, Mar 15, 2011.

  1. raedawn

    raedawn Newbie

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    Hey, I was wondering if anyone had any experience sending in their laptop for repairs without the original HD. I need to send in my dv7tse for repairs, (probably the motherboard, just wont turn on) and when I spoke to the customer service guy, he said the hard drive "should" be included. This seems strange, I have always kept my HD with other companies. But I cant back up all my info, and I dont want to risk anything happening to my data. I have another (smaller capacity) drive I can throw in there if they really need a drive for testing purposes. Has anyone sent in an HP laptop for repairs without the hd, or with a different HD?
     
    raedawn, Mar 15, 2011
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  2. uploadmobster

    uploadmobster Newbie

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    Its just for testing. Call the repair centre and advise that you will not be sending in. They will use in house HDD
     
    uploadmobster, Mar 17, 2011
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