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    Shipping Problem?

    Discussion in 'HP' started by sdollins, Apr 11, 2009.

  1. sdollins

    sdollins Newbie

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    Hi.

    I ordered a HP Pavilion dv6t Entertainment PC. I was tracking the shipment since it left Shanghai all day. Earlier I noticed it changed to "Clearance Delay", I decided to call Fedex to see what the problem was. They couldn't tell me much and directed I call HP. The guy at HP could barely speak English let alone tell me why it was being delayed. I've posted my scan log below:

    Date/Time
    Activity
    Location
    Details

    Apr 11, 2009 6:31 PM
    Clearance delay
    ANCHORAGE, AK

    Apr 11, 2009 3:44 PM
    In transit
    ANCHORAGE, AK
    Package available for clearance

    Apr 11, 2009 2:59 PM
    Arrived at FedEx location
    ANCHORAGE, AK

    Apr 11, 2009 11:17 PM
    Picked up
    SHANGHAI CN
    Package received after FedEx cutoff

    Apr 11, 2009 10:06 PM
    In transit
    SHANGHAI CN

    Any help is much appreciated?

    Thanks,
    Scott
     
  2. RainMotorsports

    RainMotorsports Formerly ClutchX2

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    I wanna say Customs is being an ahole but since Fed Ex has it im not sure that this is the actual issue or not. You have a tracking numnber no? Call Fed Ex they should know more about the situation.