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    Should I return my dv2700t?

    Discussion in 'HP' started by corona7w, Apr 27, 2008.

  1. corona7w

    corona7w Notebook Consultant

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    I've owned the dv2700t for 17 days now. So far there have been two strange occurrences. First time, the whole computer just powered down while I was streaming video, on a fully charged battery. Second time, just now, the computer froze. At first I thought it was the mouse that was not moving, then I couldn't even ctrl+atl+delete to open the task manager. The computer is 2.5ghz with 4gb memory, so I don't think it just froze because of the stress. Should I call HP to resolve the problem or simply ask them to send me the return label? I don't really want to take the risk of going through the repair process, since HP tech support is entirely incompetent. There have been other small problems over time, but they could be solved by a simple restart. Other than that, I am pretty happy with this computer. Please give me your advice. Thanks in advance.
     
    corona7w, Apr 27, 2008
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  2. flipfire

    flipfire Moderately Boss

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    have you tried doing a clean install? could be just software issues from all the crapware they include
     
    flipfire, Apr 27, 2008
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  3. corona7w

    corona7w Notebook Consultant

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    I clean installed Vista 64x right after I bought my notebook.
     
    corona7w, Apr 27, 2008
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  4. GoodToGo

    GoodToGo Notebook Consultant

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    Could be defective RAM. Run memtest to see whether it passes it.
     
    GoodToGo, Apr 27, 2008
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  5. corona7w

    corona7w Notebook Consultant

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    I'll the test later, but I doubt it's the problem of the ram. The memory sticks I'm using right now is a 4gb Kingston I bought to replace the 1gb no name crap HP threw in.
     
    corona7w, Apr 27, 2008
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