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    So my newly repaired V3000 won't run window experience index...

    Discussion in 'HP' started by lakersgo, Jun 15, 2007.

  1. lakersgo

    lakersgo Notebook Evangelist

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    Refering to this thread, http://forum.notebookreview.com/showthread.php?t=130724&highlight=lucky

    Got my lappy back today, discovered that they installed a different system board than what I originally had, the generic Intel 945 chipset, now I have an Intel chipet but with Gforce go 7200 (is this an upgrade from 950GMA?), the dedicated memory is only 32mb although it seems to make use of memory from the ram. Anyway, that's off the point, the point of this thread is that I was trying to get new score on Window expeirence index but guess what? It crashes! I tried a couple times with different drivers, it still crashes. I wonder if anyone has similar problem? The new chipset doesn't seem to work as stable as the old one...mmm...

    Anyway, it seems to crash whenever it gets to direct3d texture stage....does anyone have any idea why the crash? :(
     
  2. R4000

    R4000 Notebook Virtuoso

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    You had a 945 chipset board originally, but what they upgraded it to seems amazing. The Intel 945 board with nVidia G72M-Z (#417035 or revision) was only available on the dv2000t but it seems they stuffed it into your v3000 as a "fix". I did not even know this could be done, figuring there were attachment differences between a full-featured Pavilion board and de-featured Presario one. :wideeyed:

    Assuming that they got it to work correctly, did you uninstall and then try to install the latest nVidia Go drivers from the HP website for Vista? If you did, the next thing I would try doing is running the HP System Recovery to see if that will fix your problem.

    If it does not, then call them and send it back (explaining the video-related system crashes).

    And yes, the Go 7200 is superior in performance to the GMA 950. :)


    Mike
     
  3. lakersgo

    lakersgo Notebook Evangelist

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    Thanks man.

    I am thinking could this be a Direct3D problem? Not driver, not hardware.....

    Can anyone shed some light?
     
  4. R4000

    R4000 Notebook Virtuoso

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    Just as a longshot, have you tried installing the latest DirectX 9C runtime and then retry the rating test?
     
  5. samov

    samov Notebook Consultant

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    he has that installed.... he prolly does not have nvidia forceware driver installed...
     
  6. lakersgo

    lakersgo Notebook Evangelist

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    Maybe I shouldn't use the word "crash", it just shuts down itself. Same thing happens if I watch tv via my wintv turner. I think it has something to do with the video card, I've tried installing all version of drivers I can find on the internet to no avail. :(

    Oh yeah...also got the latest direct X installed, that didn't solve the problem and worse yet, it's not on the program and feature list, so I can't uninstall it :|
     
  7. R4000

    R4000 Notebook Virtuoso

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    Well, if it is not a DirectX or driver problem, I would guess it to be a hardware issue. Since the unit has not worked properly since you got it back, I would send it back to them again and make them fix it until it is right (or give you a new unit).

    It's not on the program list in XP either, as it is a Windows component. You didn't actually install DirectX 9 with the runtime, you just updated some of the core files.

    Anyway, if DX9 was removed from your system then Aero would no longer function (as it requires DX9 to run).


    :)