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    Software and driver results for hp laptops not identifying.

    Discussion in 'HP' started by titanlord1, Jan 24, 2016.

  1. titanlord1

    titanlord1 Notebook Consultant

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    i have an hp spectre and this is the error message i get

    " HP encountered an error while trying to scan your product.

    Please verify your product is powered on and connected, then try again in a few minutes.

    Or, view all available drivers for your product below."

    any known fixes?