Standby loses internet connection -zv5000

I got my zv5000 - first notebook for me and I love it so far.

AMD64

I'm hooked up to my DSL modem with a cable, not wireless.
It seems when I go into STANDBY and then start her up again, I lose my DSL internet connection and have to RESTART the computer to get it back. I have two users set up and I can switch between them just fine without losing the connection. Any ideas? THANKS [ ]

 

You could try:

Control Panal
Nework Connections
Right click your connection
Click repair

See if that helps.

Sometimes I do:
Start menu, Run: cmd
"CD C:" enter
"ipconfig"
Ping your ip address.

I dont know what it really does, but it sometimes works for me if my internet is not working (I dont have the standy problem by the way).

*******************************************************
Fujitsu S6210: 1.6Ghz PM ~ 768MB RAM ~ 60GB 7200RPM Hard Drive
*******************************************************</b?

 

It could be partly the fault of your DSL provider or modem. See if your DSL company uses PPPoE for your connection. This type of connection is kind of like dialup service with high speed as it is not truely and always on connection. After a time of no usage you lose your connection and with it the IP addresss that was assigned. Most DSL companies use this as they do not need an IP address for every subscriber, they give you on when you need it and take it away when it's not being used so that someone else can use it. This maybe be messing with the wireless software in your notebook. It hard to say whos fault it could be; the wireless cards firmware, the modem or the DSL company. I would post this question on the forums over at dslreports.com too and see if anyone over ther has an answer for you.

Jack

The color of justice in america is green.
http://pbase.com/joneill

 

Bootleg,
I think the connection was throught the LAN not wireless, so it wouldn't be the wireless causing the problems.

Korwedge,
When going into Standy, it's possible the notebook is shutting power off to your LAN port. Are you connected using a broadband router of some sort, or are you connected using some sort of PPPoE connection software? If it's software, going into Standby mode will probably kill your connection to the internet. If through a broadband router, the NIC should get an IP automatically from the router and you should be back in business.

Here's a link where some has a similar issue and a workaround from a tech at Microsoft.

http://www.mcse.ms/archive62-2004-4-618111.html

-Vb-

 

Thanks venom,
should have read it closer, anyhow everything else still applies[ ]

Jack

The color of justice in america is green.
http://pbase.com/joneill

 

another thing to try is : go to the command prompt and type "ipconfig /release <enter>"and then "ipconfig /renew <enter>" and see if this works, I have to sometimes do this on my connection when comming out of standby or hibernation.

zx5000 :: 2.4M :: 512 DDR :: 40gb 4200 RPM HD :: 15.4" :: Radeon 9600 Mobilty M10 :: Aquamark3 22,856

 

I have tried going to Network Connections and clicking "repair" it tries for about one minute, but it doesn't work.

I have also tried ipconfig, but that doesn't work either.

As far as I know my IP address stays the same. But I may have to call my ISP to check with them.... but I'm trying to put that off as they are a bunch of a-holes over there. [ ]

As long as I restart the computer after standby, I get my connection back just fine. Thanks for the help. I'm still trying the other procedures suggested.

 

Well, I just called my ISP.... she said she's never heard of a computer going into standby mode. She couldn't help me.

She did say that I am not using PPPoE - my internet connection is DHCP and that my ip address will sometimes change, but that it will always begin with the number "4"

yay [ ]

 

ok, I just got off the phone with HP support after over 1.5 hours.... nothing. She was very helpful and patient.

At the beginning of our conversation, she said she hadn't heard of this problem before.

I tried uninstalling the net card, reinstalling... didn't work. She helped me download the latest driver for the card.... didn't solve the problem. She had me uncheck a bunch of stuff in the startup, which didn't help.

At the end of our conversation, she said she just researched the problem in the HP secret issue archives and found that this is a recurring problem with winXP. She said the only way to resolve the issue is to restart the system every time! [:0]

Now, when I get this setup via wireless connection, does that mean I'll never be able to let my puter go into standby, or hibernate as well?

Has anyone else had this issue? Do you all shut down your puter and then restart it every time you use it?

THANKS for all your help. [ ]

 

I don't know, I have a zx5000 and I have no problem going into hibernation and coming back out. Sometimes with the wireless I turn off the wireless card with that button and turn it back on, but I never have to turn it off.

zx5000 :: 2.4M :: 512 DDR :: 40gb 4200 RPM HD :: 15.4" :: Radeon 9600 Mobilty M10 :: Aquamark3 22,856

 

Korwegde,

You can try and wait for XP SP2 to be released soon. Or download the Release Canidate 2 from the microsoft sight. Just do a search for XP SP2 in google and it'll be listed at the to. Download the network version rather than the online version, it'll install faster.

Regarding running the system via wireless, you should be able to let your system go into Standby or Hibernation mode. The router should just re-apply an IP to your network card, same thing for your wired LAN. I assume you're currently not connecting to the internet using a router or are you?

-Vb-

 

Windows XP SP2 RC2:

http://www.microsoft.com/technet/prodtechnol/winxppro/sp2preview.mspx

*******************************************************
Fujitsu S6210: 1.6Ghz PM ~ 768MB RAM ~ 60GB 7200RPM Hard Drive
*******************************************************</b?

 

I am not using a router, no. The line is coming straight out of my dsl modem.

Here's something interesting that might help with the troubleshooting - I restarted my computer.... the internet connection was working just fine, then I disabled the Ethernet card. The ip address went to all 0's. Then I enabled it and it tried to get the ip address back, but it didn't work, so I had to restart the computer to get my connection back.

This makes me think it has something to do with power to the card, like it gets turned off when I disable it or when I go into standby, and the power doesn't come back to the card until I do a restart? [V]

On my old pavilion desktop (win98) My internet connection out of standby worked just fine. Nothing has changed except I am now using a new computer (winxp).

[ ]

 

I believe XP does have an issue of losing connection when coming out of Standby. Plus, the power does get cut to the card when going into Standby, so if you're connected directly to the DSL modem, you will loose the IP to the internet.

Here's something I found about Modems, but also applies to network connections:

http://www.kellys-korner-xp.com/xp_standby.htm#xp_modem

Most DSL connections are similar to the old modem dial-up script, you enter your username and password and click connect. Once connected, you can surf, when done you disconnect. I had to do that with my ISP, so it's not connect 100% of the time by default (I installed a wireless router, so it is now). If you have something like this setup, you may not have to reboot the system, you just have to re-run this "dial-up" script again to get access to the internet.

To see if you have something like this:
- Open up Internet Explorer
- Click on Tools -> Internet Options
- Click on the Connections Tab

Do you have something listed in the Dial-Up & Virutal Private Network Settings? If so, you may want to set that to Always Dial. You may also want to try going into the Network Properties and find the "Dial-Up" Icon for the internet and run it from there and see what happens.

-Vb-