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    The Problem With HP

    Discussion in 'HP' started by TrisTan 08, Feb 14, 2008.

  1. TrisTan 08

    TrisTan 08 Notebook Consultant

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    The very big problem with notebooks is that they just don’t last, people buying them they think they will last forever like their desktop friends, but they just don’t. You have to buy a new one every year to keep it nice.

    With my hp dv2000, nearly a year old and needs replacing
    soon because already

    the fan is shagged and sounds like it is going to fall of its bearings, like running without oil or something, well that is what happens to plastic on plastic, + it runs 24/7 shutup!

    The lcd is buzzing, move the screen but it comes back 5 secs l8ter

    Plastic bits are coming loos and falling off,

    All of the plastic under the bottom of the notebook, especially the covers are all warped, because of the major heat,

    and the touch pad buttons are totally worn and nearly falling out

    Everything else ok apart from the hard drive which is 51 d c when running for 5 minutes, left palm is hottt!

    Hope the dell xps m1530 that I order sometime this year ;) won’t have these problems, as i need more power than a cruddy 1.66ghz pro and intels combined gma is not up for the job! Play 720p-1080p and the processor/graphics cannot handle it ! Come on hp, you supposed to give me entertainment. It comes standard with a 720p screen, so why can’t I play 720p movies :confused:

    + hp are supposed to be a trusty well built machine, so i dare ask what other notebooks are like!!!

    And for the record 4 all you hp users, hp quick play is *hit, waste of time, stop hitting the quick play button when i am typing! And taking 10 seconds to load up in the process :confused: :confused:
     
  2. flipfire

    flipfire Moderately Boss

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    The early models of dv2000,6000 & 9000 had heat issues which made alot of things prematurely fail. My first dv2000 died out in 5months, the gfx card fried probably mostly from all my gaming. Other than that i couldnt complain of anything else. Overall construction was great and it was neat computer.

    Yes Quickplay is crap, it shouldnt even be called quickplay if you still have to load windows for it to work. I cant believe HP didnt do anything to reclaim this 'quickplay' feature
     
  3. TrisTan 08

    TrisTan 08 Notebook Consultant

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    Yep sounds like mine with the heat problems! it has a fingernail size fan inlet, what the hell, how air supposed to get in to there!, cover it up and were cooking boys.. girls :p
     
  4. jimbob83

    jimbob83 Notebook Evangelist

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    The "consumer" models look nice but aren't all that rugged. If you give your laptop heavy use (which it seems you do) you might consider one of the business models, which are intended for heavy duty use.
     
  5. lokster

    lokster Notebook Deity

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    my dell 8200 is 5 years old and still works like a charm, p4 40gb and 512 ram lol, i dunno how long HPs last but they are quite pretty especially the past models.

    imo i dont count on my laptop to last more than 3 years, it should last at least 2 years.
     
  6. DeadShot2k8

    DeadShot2k8 Notebook Guru

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    Great man, I'm thinkin I should send the HP back the second it hits my doorstep in 2 wks :/
     
  7. caveman

    caveman Notebook Consultant

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    my church has a Compaq (after merger) presario 2100 refurb from 2003 and it is still running fine. The only issue with it is, that one of the touchpad buttons is now not always working, but an external mouse fixes that. So for being 5 years old it is not bad.
    I think every brand has problems with their quality, not just HP. Just have to be lucky and hope that you get a good one.
     
  8. 2.0

    2.0 Former NBR Macro-Mod®

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    Ha! Funny, I have an Inspiron 8200 P4 2.2ghz 40GB 5400rpm 1GB Ram w/geforce 4 440 go 32mb and an Inspiron 8100 1.2ghz PIII 40GB HD 512MB RAM geforce 2 go 32MB... XP pro on both.

    They both run like the day I got them.

    Thing is, they rarely if ever left my desk other than to put them away. Plus I keep 'em clean - vacuum the keys, vents, and heatsink monthly. Only used them on a wood desk surface. Never on a bed or cushion. I have a wood lapdesk also that I use periodically when in my couch.
     
  9. DeadShot2k8

    DeadShot2k8 Notebook Guru

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    That lapdesk seems like a badass idea .. where'd ya get and how much?
     
  10. 2.0

    2.0 Former NBR Macro-Mod®

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  11. flipfire

    flipfire Moderately Boss

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    You should take the chance to use the laptop first before the refund/return date expires. If you really dont like it, send it back.

    The dv pavilions did have a major heat issue but it is solved now. They replaced the cheap hitachi drives with WD scorpio drives. My HDD temps never go past 40c unless im gaming. They pretty muched fixed most of that on the dv2500+ release. I knew they would do a great job on the special edition thats why i purchased it
     
  12. DeadShot2k8

    DeadShot2k8 Notebook Guru

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    Will definitely check em out. Thx for the info

    ya Flip you're def right. Imma check it out, see how COD4 runs on it especially. I'm expectin a lot out of it, hopefully I'm not dissapointed
     
  13. jong81

    jong81 Notebook Consultant

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    Umm ... my HD is a fujitsu and my optical drive is a Mat s h i t a
     
  14. TrisTan 08

    TrisTan 08 Notebook Consultant

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    My HD is a fujitsu, doesn’t stop it from getting to 52-51, That and the fan is the most annoying thing about this notebook,

    i feel like a bought the trial version of this notebook, i never really knew about notebooks before i came to this forum, like i diddent know about..

    like screen makes, specs, seems to be very good on my HP dv2000, better than my dads inspiron, by far, just wish i had the cpu, and gpu to properly play hi-def
    backlight types,makes, specs
    cpu problems,makes, specs
    gpu makes, specs
    fan and heatsinks,
    and basically reviews on notebooks and what people think of them,

    i hope the next time i buy a notebook it will be a smart choice, and it all works well. atm i cannot get a desktop, and i really need a notebook for the portability.

    besides love using my notebook,
    a- in bed
    b- on the couch
    c- walking about
    d-out and about friends houses ect,

    and i dont have the money 4 both a top of the range notebook as well as a desktop :(

    It will be the notebook i buy for my next purchase and when i get more and more in to computers, i will get more tempted to buy the ultimate geeks machine, custom built duel+ screens ect desktop :D ,

    But all in good time, i have to look forward to opening my new notebook soon :D the best part is starting for the first time, but then thinking that i have to a clean install :eek:
     
  15. kanehi

    kanehi Notebook Deity

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    I disagree. I have a 7 year old Avareatec and it's still running fine. I also have an HP dv2138xx and it's a year and a half years old and it runs like it was new, no problems whatsoever except for the wireless. Maybe you're treating your computer a bit rough and that's why you're having problems. Nothing lasts forever.
     
  16. TrisTan 08

    TrisTan 08 Notebook Consultant

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    1 use disposable notebooks yeh :twitcy:

    you only get that sort of mileage if you keep the notebook in one place, barley use it, and never get :mad: with it!

    i wont a notebook that last, not these stupid, crap, disposable notebooks, i won’t mine made out of titanium, aluminium, and carbon fibre, not crappy plastic!!! Throw away culture does my head in! :mad:

    + the new age notebooks don’t last, maybe your 7 year old one has barley any power, doesn’t get hot, and the fan is never on.

    with new every component gets used to the max, and every component is under a lot of stress, and with notebooks you have to keep them small, just one big hot box! Time is defiantly ticking with mine!!
     
  17. robcope

    robcope Notebook Evangelist

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    I still have an HP zv6005us that gets used everyday. It was open and closed at least 5 days out of 7. It was removed and placed back in its case everytime it was used. I carried it back and forth to work everyday and it still looks and works great. I think it has more to do with how well it's taken care of and not the manufacturer. By the way the zv6005us is 4 years old and my son uses it now that I've moved up.
     
  18. MikesDell

    MikesDell Notebook Evangelist

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    This is the reason why I returned my 6700t. I loved the computer, there was nothing wrong with it (besides the keyboard feeling very cheap). The thing is, I wanted this laptop to last 7 or more years, and I use my laptop every single day of the year. I don't want to keep going out and buying new laptops every other year. For that reason, I returned my dv6700t (I've only had it for about week or so) and have decided to buy a business class laptop (the T61 looks the best to me). So, I hope that will last me for quite a long time. That, and my girlfriend's dv2700 (that's about 3 months old) her keyboard and mouse just stopped working, and is going in for repairs. So, that made me feel even better about my decision. Also, I do understand that not every computer is perfect, some/most will have their faults, etc. but I just felt like, for an everyday user, you hands down could not beat the T61 :)
     
  19. lappyforphotoshop

    lappyforphotoshop Notebook Deity

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    Well , anything non-business ones are all disposable and I think we should know that a cheap consumer stuff won't last for a long time, especially when a notebook is sold for its look like this one.

    And since all makers have a serious issue or 2 , we should avoid spending more than a garnd and keep changing it up for a new one every year ........

    I think buying a cheap one and replace it every year is the best way to solve this kind of problem since Tech developes so fast now.

    Maybe it is best to get an Acer or something like that and keep changing.

    I thought I should get an HP for its reliability but I 'm now afraid to get it since it is kinda expensive and if HP is not more reliable than Acer or ASUS, I will get a cheap ASUS F8 SV or another Acer 4920G with T8300.

    Oh well, I am so sad , all computer makers deteriorated this bad.
     
  20. RabidGeek

    RabidGeek Notebook Guru

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    I agree. My old '90 Toshiba still looks pretty good but that's probably cuz I wasn't able to carry it around and have it be dropped as much as my 3 yr old hp zv6000- which looks like s**t but still going strong.

    You get what you pay for. I don't really see HP build worse than any other in it's price range.

    The REAL problem with HP is there telephone customer service.
     
  21. Teraforce

    Teraforce Flying through life

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    After 17 months of owning my nw8440, I've had the power adapter replaced 5 times, and the battery lasts only 35 minutes now.

    Other minor issues include the fact that the touchpad assembly is loose on the right-hand side, and the fit and finish have degraded somewhat overall.

    However, this is after 17 months of daily use and travel. Therefore, I'd say that my machine's held up pretty well so far, considering the circumstances (aside from the Power adapter and the battery, which is totally unacceptable).

    So really, as far as the quality of their products goes , there really isn't any problem with them, especially if you go for the higher end and/or business configurations. And that applies to all their products, not just their notebooks.
     
  22. chrixx

    chrixx Product Specialist NBR Reviewer

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    HP notebooks are reliable. Look at their business offering before comparing the Pavillion against the Thinkpad T61. How could you even compare them? You must compare the Thinkpads against HP's business models, but 99% of people don't care as they don't even know HP offers other notebooks besides the Pavillion.
    Their business notebooks have very high build precision, which is why I prefer them over current Thinkpad models.
     
  23. kanehi

    kanehi Notebook Deity

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    .. with a price to match.
     
  24. FivePops

    FivePops Notebook Enthusiast

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    I had a zd7000 for years, just upgraded to a dv6500t. I bought the zd7000 new and I had only 2 complaints.

    -The fans got loud after about 15 months of use. Heat became a problem, not just the underside but the keyboard itself.

    -The touchpad surface faded from silver it once was to a navy blue from underneath.


    Other than that, I think HP makes a 100 times better product than Dell.
     
  25. TrisTan 08

    TrisTan 08 Notebook Consultant

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    Hum.... Dell xps is very good on the hardware build, fan runs very quiet, and it comes with aluminium on the top rather than cheap plastic!

    ow year forgot to mention that my battery lasts under a hour 45 min approx, after 9 months, and its normally on power! and I can’t find the receipt, I know that dell offer replacement batteries as soon as you phone up, it is such a hassle with HP! What can i do?
     
  26. lappyforphotoshop

    lappyforphotoshop Notebook Deity

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    Thanks for your reply but HP customer service so bad ?

    I do not have any experience with HP yet but I love the DV2700T series and most likely buying it in a few days.

    So I am kind of afraid hearing and reading so many people here starting out this kind of threads every day.

    do you think HP service really so bad? in BKK , they give us 1 year accidental insurance and 3 year international warranty.

    my father in Hawaii loves it and recommend the HP........but my Sister says I should not buy it and should stick with a Dell.
     
  27. lappyforphotoshop

    lappyforphotoshop Notebook Deity

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    but in Lenovo forum , there are many guys complaining about its service too.

    so it seems like all companies have their share of unhappy customers.

    or do we just expect too much from a cheap laptop?

    plus, you guys can not compare a Pavillion with a Thinkpad T series , cause the Thinkpad T61 costs 3 times more than the HP at least in where I work now.

    So how does a HP business (let's say 6510b) compare against the Lenovo?
     
  28. Teraforce

    Teraforce Flying through life

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    You're correct; all companies, for the most part, will have their share of both happy and unhappy customers. It's not exclusive to HP.

    The Pavilions are pretty well built for consumer notebooks, but the general consensus seems to be that Thinkpads are better built.

    As for the HP Compaq Business models, they are typically on par with ThinkPads, from what I've heard. Some people prefer Thinkpads, while others prefer HP Compaq. I think my HP Compaq nw8440 is pretty well-built for a notebook, and it's keyboard is one of the very best, if not THE best notebook keyboard I've ever typed on. Then again, I haven't really used Thinkpads that much, so I can't really compare the two; however, HP Compaq business notebooks are usually very well-built. Maybe not quite as good as some of the newer Dell Latitudes (my dad's D820 seems more solid than my nw8840), but still very good overall.

    Just keep in mind, however, that the HP Compaq 6515b (and the 6715b) do not have an internal magnesium frame like all the other HP Compaq business models do (except for the 6x20s models).
     
  29. RabidGeek

    RabidGeek Notebook Guru

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    I just meant telephone customer service. You should be fine the d2k's seem to be pretty stable (compared to d6k's) & are incrediblity inexpensive.

    My current computer is a HP my next laptop will be an HP. Hands down -best bang for the buck. My other experiences have been with apple which provided great telephone reps but it didn't make up for my expensive faulty laptop.
     
  30. optomos

    optomos Notebook Evangelist

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    You do get what you pay for and if you want your laptop to last then the business models should be the first choice.

    Thinkpads are good, but I feel that my HP is much better, though I did pay a lot more for it. My Thinkpad came with 2 stuck pixels and I was able to fix one, but the other I could not fix. The HP came with 0 stuck or dead pixels. The Trackpoint on the Thinkpad is better and its easier to replace parts on it compared to the HP, but that could be because I used to support Thinpkads for a while. Other then that, I would buy a HP business class laptop before a Thinkpad, but I still like my Thinkpad: and to think I actually never even planned on buying the HP.
     
  31. oldgregg

    oldgregg Notebook Geek

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    I've had my 9225 for one year, use it heavily, & it still looks & runs mint.

    Matter of fact, while I was temping at a small company, I used it for work & home for 4 months & when I became permanent, I was able to get my boss to buy me (company owned of course) a new desktop.

    That said, my notebook still works flawlessly.