Tried to system recover, my dv5t died

Felt the other one wasn't getting enough views since it was slightly different topic.

The story is, i have 2 dv5ts. I will refer to them as old and new. The old one, i burned recovery disks and used them before, although i think i always chose the recovery from the harddrive partition, so i only used the cd for the initial system recovery process from boot up. Anyway, now i ordered a new dv5t and bought system recovery disks from them. In an attempt to clean up the old dv5t to return it, i used the recovery discs they sent me. It worked initially, (although it automatically booted the cd and didn't give an option to recover from the HDD), but after a couple of % was done, the screen blacked out. I rebooted the computer and now its not booting up at all. When I turn it on, it only turns on all the lights (including scroll lock and caps lock and quick touch buttons) but the screen is black. I can hear the HDD on, and the fan maybe, but nothing is happening.

Any help here?

I'm scared if i ever needed to system recover will the CD's they sent me destroy my new one too?

 

Your boot manager program may have corrupted. First things first can you access the BIOS? (I think that's with F2)

If so make sure it's set to load the Optic Drive first. Use your new dv5t to burn a new recovery disk. Use this free download:
http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

I suggest using CDBurnerXP to burn the ISO image:
http://cdburnerxp.se/

If you can get it to boot from that disk, select the repair my computer option and run Startup Repair.

If you can't get anything at all to show on the screen you might have lost the connection and you may need to send it back for hardware repair.

When you say the screen is black, do you mean it appears just as it would when it's switched off or can you see the same sort of lighting coming from below as if it were just loading as normal? (the lighting that makes the black loading screen appear blueish)

In any case I wouldn't recommend using those disks they sent you again just in case.

Good luck. Let us know how it goes.

 

Just because they're the same HP Model name doesn't mean they're the exact same system configuration for recovery. Each system (unless you buy them at the same time) will likely have different internal components, which changes the overall configuration. You need to look at the label underneath your system and check the HP Product # - if they're different, then the recovery disks for your new system won't work on the old one.

Even if they're the same, I'd bet that the BIOS on your old one isn't current with the new one, and that would be enough to cause a recovery error as well. Also, the chances are pretty good that HP has changed either internal components - CD/DVD unit, RAM, anything can be enough of a change. It would have to be the exact configuration as the new one.

For example, my HDX 9300 has a Sony BD-ROM installed, and I got it 2 months ago. They're shipping the same model with a different OEM supplied BD-ROM now.

HP recovery disks are made for specific models - the HP Product Number (not the Model Number - I know it makes no sense) will determine the HP model on the HP support site, and your specific Dv5t model #.

The reason it didn't prompt you for an HDD recovery is because that's not where it's accessed from - it's accessed on startup. If you still have the HDD Recovery Partition installed, you can try and restore your system from that.

Restoring your PC to original condition with the HP Recovery Manager

Follow the steps below to use HP Recovery Manager to return your notebook to its baseline factory condition, then allow the PC to run all the setup programs.

1. Press the power button to turn on the PC, and press F11 on the keyboard immediately while the computer is starting up. The HP Backup and Recovery Manager window will appear.
2. Click Advanced options , select the System recovery option, and then click Next .
3. If the Recovery Manager can access the hard drive it displays a prompt to backup up user files before continuing the recovery. You may either backup your files, or skip the backup and recover the operating system.

After the hard drive is returned to its original condition, restart the PC and allow the PC to run all the setup programs.

If the Recovery Manager cannot access the hard drive to fix the system errors, normally at this point you would use any System Recovery disks that you either made, ordered, or bought with the system. Since you don't have those, you're best bet is to order an original set specifically for your old machine from HP. Go to this link below:

http://tinyurl.com/4auew7

Scroll down until you find the section on Ordering Recovery Disks, though you probably know how already. Read through and it will tell you the procedure for ordering a specific set online using your serial # and Product number.

Hopefully you still have the Recovery partition installed and can get it going again with that. Good luck.

 

The old laptop won't boot up at all. It's just a black screen as if it was turned off, except all the quicktouch and the scroll lock and caps lock button turns on (actually now only the quicktouch lights up). Can't really do anything to get in the computer, or maybe the screen died? Would that be a possibility...

I can't access anything at all, the screen just stays as if it was off. Yeah I just saw the product number, one of the numbers changed from 5 to 6. Well I don't care about the old laptop i'm returning it anyway, but just to be safe, will the discs they sent me along with my new laptop screw up that new laptop? You state they sent specific discs. I thought, looking from the discs, they were just general recovery discs. The discs just state general stuff like System Recovery DVD. For distribution only with a new HP or Compaq 64-BIT notebook PC. Also, the bag they came in state (B/D 01/09/08) so it doesn't look like it was specifically sent for my laptop.

 

Take out the hard drive and see if you can get into the BIOS. If that works, then you will have to put the drive into another computer and format it.

 

Um, lol, i don't know how to do that.

 

It's pretty straightforward. Use this guide to remove the hard drive (section 4):

http://h10032.www1.hp.com/ctg/Manual/c01492698.pdf

Then connect the hard drive to a SATA and power cables in your desktop PC and format the drive.

 

Same thing happened to mine, on the first restart, HP said send it in after only a couple minutes....I think it may be a not too uncommon problem. Good luck