The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    USB 3.0 Port will not recognize Samsung Galaxy S

    Discussion in 'HP' started by chronenvy, Feb 15, 2012.

  1. chronenvy

    chronenvy Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I just received my ENVY 15 and managed to get lucky and avoid any dents, although the floor model I looked at before had them. THe keyboard does not flex, although it is one of the worst I have ever typed on. Also, the beats audio button does not recognize a key press every time.

    Anyway, my USB 3.0 will read my flash drive, but when I plug in my phone it gives me an error saying that the driver was not successfully installed. I tried the USB 2.0 port and it worked just fine.

    Is this a known issue or do I have a defective model?

    I like a lot of things about this laptop and I am willing to look past the orange issue, so I hope that there is a simple software fix.

    Thank you all in advance.
     
    chronenvy, Feb 15, 2012
    #1
  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

    Reputations:
    4,879
    Messages:
    8,926
    Likes Received:
    4,701
    Trophy Points:
    431
    When I had a notebook with USB 3.0 ports (a Clevo), it wouldn't recognize my iPhone. Actually that's not entirely true: It recognized it, but right after iTunes launched, it promptly froze, requiring me to do a factory reset on the phone. I had no issues when using the USB 2.0 or eSATA/USB combo port.
     
    saturnotaku, Feb 15, 2012
    #2
  3. bchreng

    bchreng Notebook Evangelist

    Reputations:
    14
    Messages:
    492
    Likes Received:
    0
    Trophy Points:
    30
    My Envy 15 reads my Samsung Galaxy S2 fine. I figure it shouldn't have an issue reading a Galaxy S.
     
    bchreng, Feb 15, 2012
    #3
  4. chronenvy

    chronenvy Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    It works in,the 2.0 & 3.0? I have never had a problem with any other laptop, so it must be defective. I dodged some of the worse problems so I dont know if I should deal with this or return it and have the chance of the next one having a dent or something.
     
    chronenvy, Feb 15, 2012
    #4