Hey guys, got what I hope is a quick question. I just got my i5 Beats edition envy the other day and after a bit of playing with it I decided to (try) to update the ati drivers. I went to the website, downloaded(saved) the drivers as recommended and then uninstalled the old ones. But whenever I try to run the install I get an error saying its incompatible.
Am I using the wrong driver or is it something else? Is there a way I can at the very least get the old ati catalyst back on it? I'm just lost as updating the drivers on my intel desktop was cake.
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Star Forge Quaggan's Creed Redux!
What was the drivers in particular you were installing? Catalyst 11.1 (8.812.0.0)?
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Yes, that one. It's what the amd site showed me as the appropriate driver after selecting Notebook->windows 7 64bit --> radeon hd -->5XXX
Did I mess up in the 4 step selection? Just trying to figure out what my options/possibilities are before ponying up for a recovery disk from hp. -
If you have not deleted the recovery partition, you do not need to get a recovery disk from HP.
HP's recovery manager can do that easily for you, unless you removed all the HP stuff and the Recovery Partition. -
As for the question, I'm curious about this as well. I'm going to give it a try later, and will report back if successful. -
I haven't, Never used an HP before. How would I go about starting/running the recovery?
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Same, running on old 10.3, others seems not to work, this is a HP thing...
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Thanks for the help thus far. How simple is it to burn a recovery disk from the recovery partition? Or is it possible to just run a recovery form the hardrive? Trying to get this thing up and running correctly so I can use it for school. I've just started messing with the recovery manager, I just like to have backup if I poke around on it.
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So no one has had this issue? I went to the recovery manager and "reinstalled" the ati graphics drivers. After the re-install the envy restarted and nothing changed. Still can't select the HD-5650 card.
Anyone mind explaining if/how I can re-install catalyst then try to do the drivers separately? -
Have you spoken to a Tech Rep yet? -
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Noticed that the HP Support Assistant suggested a AMD/ATI graphics driver update, could it be the one mentioned or is it safe to install?
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Unable to install new ATI drivers/catalyst
Discussion in 'HP' started by Beatsfan, Feb 3, 2011.