Hii guys,
The biometric sensor stopped working
It was all going well for two months
Suddenly it stopped working
I tried reinstalling credential manager but still I am unable to register my finger prints
Any suggestions
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When you say "register" do you mean you cannot sign in because the reader isn't accepting fingerprints, or are you trying to register new fingerprints on your credential manager identity?
Try (re)applying the latest fingerprint module drivers HP has up:
http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/23801.html -
First I was unable to sign in as the reader isn't accepting finger prints
And then I tried to register new fingerprints by reinstalling
It is not working either way
Anyway I will follow your suggestion and see what happens
Thanks -
Not working mate
I applied the latest finger print drivers from HP
and then installed credential manager
But still I am unable to register my finger prints -
What version of ProtectTools/Credential manager are you using? (the latest is 2.00 D released Jun 8 2006)
If you still have this problem with the latest one, then I'd say it's time to get HP support involved.
Unable to register my finger prints on nc8430
Discussion in 'HP' started by samurai_vara, Dec 6, 2006.