For the past two weeks, my Compaq Presario V3019US has been randomly restarting. Its only happened so far while I'm surfing the net. A blue screen will pop up with lots of white text, which is very blurry and barely readable and the screen is there for only a second and then the computer just restarts.
Windows keeps saying its recovered from a serious error and asked me to create and upload a memory dump file. I created the file but haven't uploaded it yet.
Can anyone please help me with this!?!?!?!?!?!?
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If you can retrieve the BSOD error code from the dump file and post it would probably help us help you figure it out. You're description is vague, and could be caused by about a gazillion different things. Need more input.
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brianstretch Notebook Virtuoso
You can disable the automatic restart in My Computer | Properties | Advanced tab | Startup and Recovery Settings. That will let you read the BSOD message.
Microsoft's automated system sometimes returns useful info after you've sent it the memory dump. It's worth doing.
If it's hardware, overheating and bad memory are the two most likely culprits and given that you're merely browsing the web I'd bet on the latter. Running MemTest86+ is a good idea. It's more likely to be software though, possibly a side effect of a virus/worm/spyware infestation. -
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I have a V3000z, and I encountered the same problem a couple of times when I was using a software called Gigaget. After I uninstalled that sh*t, everything is OK now. Hope my experence would be helpful.
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I can understand that the info I gave was very vague, so can you guys please elaborate on how I can narrow down the cause and tell you whats up?
Just now, the stupid thing reset and right when it got to Windows, it did it 10 seconds later!!!
I never know when its gonna freaking reset, please help!!!! -
V3019US keeps restarting! HELP!!!!!
Discussion in 'HP' started by Rahul, Oct 18, 2006.