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    Vista Home Premium Crashes

    Discussion in 'HP' started by PRHLAX, Mar 22, 2007.

  1. PRHLAX

    PRHLAX Newbie

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    Hello Everyone,

    I have a brand new HP dv9000 with an AMD processor. Vista is crashing several times a day with the blue screen, is anyone else experiencing this? If so what have you done to fix it? :mad:

    Thanks!
     
    PRHLAX, Mar 22, 2007
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  2. Wingsbr

    Wingsbr NBR Decepticon NBR Reviewer

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    Did you change any settings? Also is this a factory install or did you clean install when you got it home? Also, try to get the BSOD error message(s) and post on here.
     
    Wingsbr, Mar 22, 2007
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  3. System64

    System64 Windows 7 x64

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    Update your drivers and see if it helps...although it makes little sense to me since it's brand new, meaning everything should be fine.
     
    System64, Mar 22, 2007
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  4. PRHLAX

    PRHLAX Newbie

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    Thanks, this a factory install. I will try to get the blue screen error message next time it happens. I didn't change any settings, all I did was install my Verizo Wireless card software, MS Office 2007 Pro, and Adobe Photoshop. This OS is so unstable!
     
    PRHLAX, Mar 22, 2007
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  5. SBR

    SBR Notebook Consultant

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    hmmmm...do you have the nVidia graphics chip? If so try reinstalling the driver, it might be that. Other than that, the only thing I see in that list that might not be compatible is the Adobe software, they've been a tad slow with "official" vista compatibility. Idk about the Verizon card.
     
    SBR, Mar 22, 2007
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  6. PRHLAX

    PRHLAX Newbie

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    Yes I do have the Nvidia Graphics card, is that the drive I should attempt to update?
     
    PRHLAX, Mar 22, 2007
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  7. SBR

    SBR Notebook Consultant

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    Yes, try deleting the current driver then reinstalling from HP's website or your SWSetup folder. It might not solve the problem but the only times I've gotten BSOD on Vista is with nVidia drivers (usually the not WHQLed ones).
     
    SBR, Mar 22, 2007
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  8. mtor

    mtor Notebook Deity

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    Try reinstalling Vista
     
    mtor, Mar 22, 2007
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  9. PRHLAX

    PRHLAX Newbie

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    Hey guys...I just installed the updated and installed the latest Nvidia video drivers from HP's site. I will keep you posted.

    Thanks to everyone for your input!
     
    PRHLAX, Mar 22, 2007
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  10. PRHLAX

    PRHLAX Newbie

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    Well, it just crashed 3 more times on me with no reason in the blue screen error message.

    I guess I will have to call HP!
     
    PRHLAX, Mar 22, 2007
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  11. brianstretch

    brianstretch Notebook Virtuoso

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    I'd bet on the Verizon card drivers being the problem. See if you can get any help from the Verizon data card forum here:
    http://www.howardforums.com/forumdisplay.php?f=297

    You should run MemTest86+, preferably overnight, just in case you have bad RAM. It happens, and it'll drive you crazy until it's diagnosed.
     
    brianstretch, Mar 23, 2007
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  12. PRHLAX

    PRHLAX Newbie

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    Thanks...I just got off of the phone with HP support and they told me to adjust the paging file size. I switched it from Automatic to custom with 1024 as the minimum and 4000 as the maximum. The rep told me that it was my Adobe Photoshop causing the problem.

    I will run the mem test that you suggested.
     
    PRHLAX, Mar 23, 2007
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  13. brianstretch

    brianstretch Notebook Virtuoso

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    Hmm, that's interesting. How much RAM do you have? As bloated as Vista and Photoshop are I'd want 2GB RAM for sure. If you have less than that then I can see where that could be a problem, order a pair of these.
     
    brianstretch, Mar 23, 2007
    #13