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    WEBCAM HELP PLEASE. Help me plz so i dont have to send it to HP again.

    Discussion in 'HP' started by integra144, Oct 14, 2007.

  1. integra144

    integra144 Notebook Consultant

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    My webcam was working perfectly with all programs MSN, Quick play, etc. I then uninstalled Dorgem, as I didn’t need it any longer. After that the webcam no longer works. In ooVoo, I get the blue light to turn on then it says "Could not be activated". Re installed Dorgem it says "Failed to connect" MSN gets the blue light to turn on but gray screen. QuickPlay has my webcam listed but the screen stays at QuickPlay and not blue light. I have done restart, system restore, uninstall HP Webcam and re install, Re install QuickPlay and a thread even stated to install Acer Crystal eye or something. Can someone PLEASE I beg of you help me. My computer 1 month old computer already had to be reformatted by HP and sent in now I have another problem. PLEASE HELP?
     
    integra144, Oct 14, 2007
    #1
  2. fundamentalman

    fundamentalman Notebook Enthusiast

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    Did you try installing the acer crystal eye or just read the topic? And did it make a difference?
     
    fundamentalman, Oct 14, 2007
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  3. integra144

    integra144 Notebook Consultant

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    yup no difference. I just called HP to they will not help me as I upgraded to Vista Business from Home Premium that cam with my comp. My comp is also less than a month old.
    PLEASE IN DESPERATE NEED OF ASSISTANCE
     
    integra144, Oct 14, 2007
    #3
  4. flipfire

    flipfire Moderately Boss

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    Do you have a chicony or ricoh webcam?

    The Acer Drivers has worked flawlessly on nearly every chicony webcam. Are you sure you have installed it right? You dont just run the setup file that you download
     
    flipfire, Oct 14, 2007
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  5. integra144

    integra144 Notebook Consultant

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    not sure which how to tell? I have a HP Webcam
     
    integra144, Oct 15, 2007
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  6. djembe67

    djembe67 Notebook Enthusiast

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    This problem should be solved after installing Microsoft hotfix KB913812
     
    djembe67, Oct 18, 2007
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  7. integra144

    integra144 Notebook Consultant

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    I stopped caring about it not working as I don't use for anything and today it worked all on its own.
     
    integra144, Oct 19, 2007
    #7