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    Waiting for Envy 17 3D SB thread

    Discussion in 'HP' started by jywang, Jan 14, 2011.

  1. SpartanJet

    SpartanJet Notebook Consultant

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    The m17x.R3 has a better GPU and more GPU choices. The Alienware m17x.R3 has a choice of either the Nvidia 460m (3DMark11 GPU = ~1639) or the Amd 6970m (3DMark11 GPU = ~ 2818) which pretty much beats up on the Envy Amd 6850m (3DMark11 GPU = ~1469). We don't know if the Envy will down clock its GPU like they did in the original Envy 17 3D with the Amd 5850. I believe the m17.r3 also can go up to 16GB ram, while the new Envy is limited to 8GB.

    I am trying to choose between the two laptops myself. I just wish Alienware were designed by less tacky aliens or aliens who liked aluminum and more subtle designs. I find the Alienware ugly as sin, but its internals are too good to be ignored.
     
  2. dlleno

    dlleno Notebook Deity

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    cam121 don't mis-understand me. I'm fully supportive of haggling for a fairer price. share coupon codes all day. go team go. its totally a game and we should play it. I just choose not to fake a situation in order to extort a better price, or promote the same on this forum ;thats all I was out to say.
     
  3. Hosswine

    Hosswine Notebook Enthusiast

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    LOL. I hope HP proves me wrong. Otherwise they may have to come out with the ENVY 17 George Foreman Edition.

    *I can just smell the bacon sizzling on the left palm rest*
     
  4. JDeNise

    JDeNise Notebook Enthusiast

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    That's weird, I'm only being given the option of the 460m...which didn't seem to be a significant difference over the Envy (at least not a $300+ difference, considering this isn't meant to be a heavy gaming laptop). It's a good point, though (and I feel the same way about the design...though I do like their backlit keyboard a bit more, I've heard wonderful things about the Envy's keyboard).

    Edit: I see where I went wrong, apparently there are two versions of the m17x to pick from, the version I looked at offered fewer options. Whoops!

    Edit2: It seems the version of the m17x that offers the better graphics processor does not offer 3D (no 3D screen option), and is a bit more expensive than the 3D version with the 460m.
     
  5. dlleno

    dlleno Notebook Deity

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    on the difference between the Aliens and the Envys...

    THe important difference (technically) is this: Envy has totally crammed more horsepower than anyone else into an awesome small, thin, and elegant package and I don't think you will find any other competitor with a better balance between those laws of physics. the Envy 17 motherboard must be some n-layer PC board without so much as an mimimeter of room left over, even for additional RAM.

    The Dell Alien has chosen to break with the "small/elegant" package approach and produce a monster serious gaming platform with a 2-fan cooling system (one dedicated to the GP) and a stronger GPU.

    The price for the stronger GPU is the physics of heat management, and one just has to decide which is more important.
     
  6. Killa Joe

    Killa Joe Notebook Deity

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    Yeah, I went to their site and spec'd an M17x3D....besides GPU and having 16GB or ram....beh, I still think Envy rules hands down in looks, support, etc. Love it. Only thing left is for HP to finally clean up thier pages and we shall find out the real insides and outsides of the hotly anticipated Envy 17 3D SB edition! :D (come on HP, I have some money burning a hole in my pocket, I know you want it! LOL :p )

    KJ :cool:
     
  7. dlleno

    dlleno Notebook Deity

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    I hear that! minimally, and in the worst case (no additional venting or hardware changes), we can expect:

    • Sandy Bridge itself is a more energy efficient processor, so it will run cooler while performing the same amount of work
    • HP appears to have carefully chosen the 6850 GP here, to control heat. I'm not seeing any essential difference here (heat wise) from the 5850 model, meaning it won't run any hotter or cooler
    • HP has now dis-allowed certain HDD configurations that consume too much power. In particular, it is no longer possible to configure two 7200 rpm drives in the Envy 17 3D . By itself, this will force cooler configurations.
    • CoolSense really might do a better job of dialing up and even anticipating the right fan speed.
    Also: as I look at the orientation of the primary and secondary drives, it appears that the primary drive is closest to the left palm. So the moral of this story is put an SSD in the primary spot!

    These are the things we are confident about. beyond this, HP could make physical materials changes under the left palm, for example, to direct heat away from the case an into the fan. This could be as simple as a thin layer of insulating material. And this is totally speculative too, but the fan could be slightly stronger as well. we will just have to see
     
  8. dlleno

    dlleno Notebook Deity

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    has anyone noticed that the product demo for Envy 17 (standard version) is now describing Sandy Bridge, coolsense, 1600MHz RAM, HDMI 1.4, WiDI and USB 3.0?

    of course, just like the DV7t-quad, this does not reflect the product that is actually being sold.

    sounds like the std Envy 17 is coming in Sandy Bridge flavor...
     
  9. jywang

    jywang Notebook Evangelist

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    If it can be proven that HP fixed the heat issue with the left keyboard area getting hot while gaming in the Envy 17 3D SB, then I will admit I overspent on the Alienware M17xR3. I don't really need a super duper GPU (6970M) but comfort while using the laptop was essential. Having owned both, I can tell you even though I'd rather have the HP for price and looks, I'd pick the M17xR3 everytime because there simply was no heat issue while using that laptop.

    I can't want til the end of the month when we start getting reviews on the Envy 17 3D SB...
     
  10. dlleno

    dlleno Notebook Deity

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    Well you had a need that you was not verifiably met by the Envy. I'm sure that the Alienware will run cooler, generally, just because of its two fans and more spacious design allowing for better airflow. How much cooler, and if the Envy runs "cool enough" is yet unknown, so you can't be faulted for the choice you made, in my view.
     
  11. Netherwind

    Netherwind Notebook Evangelist

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    This might be a little late, but it says 'with bluetooth'. Which leads me to believe it is an Advanced-N 6230. That's the Bluetooth one, the 6250 is the Wimax one and the 6200 is the normal one.
     
  12. dlleno

    dlleno Notebook Deity

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    yep sounds right for this go around -- they must have updated the wireless card then for SB. The "with bluetooth" option for legacy Envy was not Intel it was Broadcom 4312G. So they had to have ditched broadcom or no Widi :D
     
  13. Killa Joe

    Killa Joe Notebook Deity

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    :D I soooo had to highlight what you said... Indeed, I am sure this is on the minds of most who roam the Waiting for the Envy 17 3D SB thread.... Can't wait myself.... Depends on HP's site fix up and when that happens if I order this sexy lap before the reviews come in or after...but ooohhhh yeah! She will be mine! :p (Note my wait shall soon be over.)

    KJ :cool:
     
  14. dlleno

    dlleno Notebook Deity

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    I think we need a Sandy Bridge Envy 17 Owners lounge thread!
     
  15. mcchea

    mcchea Notebook Consultant

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    I'll be sure to post a review with some pics of the Envy 17 3D SB I just bought as soon as I get it. :)
     
  16. noor

    noor Notebook Enthusiast

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    I have phone ordered mine on 27, with built date of Mar 18.

    I would have settled for dv7tqe if it would have 1080p or wxga (1920x1200).
    I makes a huge difference during code writing, to have wide screen area.

    If any of you know link for new manual, share it.

    In the mean time I bought SSDNow v+ 128gb and second drive kit from newmodus

    Paying over 600 for ssd upgrade was kind of little rich for my blood.

    I will keep you guys posted once i got my E173d


    interesting thing is on dv7tqe moving from stock hdd to 160gb ssd is only 170, wish same option is avaliable on E17
     
  17. Netherwind

    Netherwind Notebook Evangelist

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    Anyone know if the 6850 is clocked correctly or if HP downclocked it again? Unless I'm mistaken it's basically a rebranded 5850. That worries me because 5850 (clocked like HP had it) couldn't handle 3D on reasonable settings (in my opinion) Hope the glasses are rechargeable via USB, too.
     
  18. Killa Joe

    Killa Joe Notebook Deity

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    mcchea and noor, thank you guys. No doubt we all look forward to your pics/reviews/etc..... and anyone else who purchases this mysterious hot looking lap, thank you in advance. ;)


    KJ :cool:
     
  19. TheAtreidesHawk

    TheAtreidesHawk Notebook Deity

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    So who's ordered the "New" Envy 17 3D SB Version? And whens it gonna be there?

    I look forward to seeing reviews as well and confirmations of what is included....
     
  20. mcchea

    mcchea Notebook Consultant

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    Estimated shipping date of 3/23/11. Should be delivered on 3/29/11.
     
  21. TheAtreidesHawk

    TheAtreidesHawk Notebook Deity

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    Are you planning on putting an SSD in yours?
     
  22. mimipee

    mimipee Notebook Guru

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    ESD 3/18 for me. Will post pictures and confirmations/review when I get it.
     
  23. jonc101

    jonc101 Notebook Enthusiast

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    Guys, when you are posting pictures and videos with your review, this is just a friendly tip to ensure that there is bright and sufficient lighting and take super high res pictures, you can host them on imgur.com and videos can be uploaded to Youtube. Please try make 720p HD videos, this will help the rest of us make up our darn minds on if we want to buy this laptop! Thanks!
     
  24. Killa Joe

    Killa Joe Notebook Deity

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    :) Ha yes, videos. I previously made the thread "Regarding Envy 17 3D YouTube Videos" and will gladly make a new thread for the Envy 17 3D SB edition once people start getting their laptops in. ;) Yes, the HD 720p vids would be awesome.

    KJ :cool:
     
  25. JDeNise

    JDeNise Notebook Enthusiast

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    You know, I think I may just take the plunge before those reviews come in. I've been hearing about people haggling these $300 coupons and I'd like to get in on that before whatever offer that's working expires. Unfortunately I don't know where this coupon exists, could any kind soul who has managed to get this to work fill me in on what was said?

    Worst case scenario...the coolsense is absolute garbage and the laptop heats up too much, I can return it within a certain window, right?

    Edit: I usually look for HP coupons here, unfortunately I only see for the dv series.
     
  26. cam121

    cam121 Notebook Evangelist

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    As far as I know, there are no large coupon savings for the Envy series. Those are actually very rare. If you call in, you can get HP to reduce the cost by like $50 or you can find a site wide $50 coupons that work with any purchase over a certain amount (which almost all laptop purchases meet). Good luck, if there was a $300 off coupon for Envy, I'd be buying mine too...

    I'm still waiting to see if they fix the SSD pricing. It's weird that the 160GB SSD+HDD on the DV7 is $470 while a similar upgrade on the Envy 17 is $630. The SSD's are the same and the HDD's have slightly different specs, but no way does it justify adding $160 to the Envy.

    I wish I could just pay $170 more for a SSD on an Envy (like the DV7 allows) and then I'd put in a Seagate Momentus aftermarket.
     
  27. dlleno

    dlleno Notebook Deity

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    I've asked the moderator to start a new owners lounge for SB Envy 17s I'd really like to see that, as the issues and subject matter will be different.
     
  28. noodle9527

    noodle9527 Notebook Consultant

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    just waiting for a 400$ coupon or more for the envy now to order.
     
  29. mufra

    mufra Newbie

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    Same here, trying to hold myself of buying a refurbished one from ebay and wait for good coupon code.
    Do you think such coupons [400+] will be available in the near future?
     
  30. spencerp

    spencerp Notebook Evangelist

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    Refurb from ebay will not have sandy bridge. Not yet at least.
     
  31. mufra

    mufra Newbie

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    Yes I know, this is the price to pay for the luck of patience.
     
  32. spencerp

    spencerp Notebook Evangelist

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    Ok good just making sure.
     
  33. dlleno

    dlleno Notebook Deity

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    +1 cam121 this just has to be marketing and pricing according to what HP believes the Envy customer will pay. It might be entertaining to see what the sales reps say when one brings this up! Frankly (as noted below) I'm surprised at the $470 price tag and wonder if it will stay that low.
    That same drive is priced at $220 on the select edition, so there's some games going on here. But I still agree with you :D They should offer a single 256GB SSD (as in the Envy 14).

    However, consider that this is a premium entertainment laptop pre-loaded with Tridef Ignition and photoshop premiere elements: The clear intended use is for is high def 3D and 2D movies, the management and editing of photos and high def home movies, and gaming. There's no way even a 256GB SSD is suffient space for that -- and my read is that HP isn't going to sell this laptop without enough storage to minimally support its intended use. So in that respect I don't think we will ever see a single SSD in the Envy 17, unless of course they become affordable in the >500GB size.

    The other observation that comes to mind is that HP has done their pricing homework too, and they probably are well aware that substituting an SSD (after market) for an existing single HDD is quite costly for the end user, and requries a time commitment and skill level that is above the majority of Envy customers -- So my read is that they've priced the combination accordingly, and that the $470 option on the DV will go up or go away before the corresponding option on the Envy goes down (just imho, but at $470, no one with with a lick of sense would try to add the SSD after market, unless for the pure joy of the experience!). When you consider the cost of the bracketry, the drive itself, and the fact that HP does not install the OS or its recovery partitions in it, $600+ doesn't look so bad. Not to mention that even though HP supports the surrounding hardware, it will be much more difficult to obtain support when the end user has changed the primary disk drive to an SSD that HP cannot control or hasn't tested. Its certainly doable, but just adds another level of complication to the support process.
     
  34. cam121

    cam121 Notebook Evangelist

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    Considering the +470 is just for the SSD on the DV7 (you already start with a 640GB or 750GB drive for "free"), I don't consider that a good deal and the Envy's is even worse. You can get a 256GB SSD for $500 and a 160GB for under $400. Personally the bracket should be "free" or part of the envy chassis. I find it absurd that they screw you this way. So for $100 I can buy a Seagate Momentus with all its intricate detailing, platters, onboard electronics, memory, etc; and for that same cost they only give me a piece of molded plastic and a wire with two connectors. Ridiculous!

    Now, I'd pay $630 for a 256GB SSD and HDD which is honestly what they should be shipping with the Envy if they want to tout the line as "distinguished". Hell, Dell gives you a 256GB SSD in the same pricing range that HP gives you a 160GB. I wouldn't call Dell "distinguished".

    As for sufficient space, they shouldn't care because people are going to buy it for what they need. Why assume a person who can manipulate 2D/3D video can't figure out how much space they really need to do that job? With USB3 and eSata, somebody may want to go light on the internal components and use a large external drive (or array) for storage of video? Anyways, it doesn't matter because all I'm petitioning for is "choice". Let the person choose what they want and appropriately price those parts to include the convenience of HP installing it.

    I don't consider blowing an image to a drive or ssd a major cost for HP. For the second drive, they don't install any software or recovery partition. Besides, since they are going to blow an image down to any laptop they configure, the cost of that "service" should be part of the base laptop cost. It doesn't cost them extra to blast the same image to a 640GB drive compared to a 1TB drive compared to a 160GB SSD. The SATA interfaces are the same.

    Edit: Actually if you consider the $170 option for the DV7 and add in the approx $100-$130 for a 500GB 7200 drive, then $270-$300 for a 160GB SSD is a good deal. What they are saying with the Envy is that same SSD is worth $500 ($630-$130) because it's hosted in an Envy.
     
  35. JDeNise

    JDeNise Notebook Enthusiast

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    Only reason I asked is because when the refresh came out a few people mentioned calling and getting $300 off, and I wasn't sure if it was through some code I didn't know about, or they just somehow were able to get the dv coupon applied to the Envy. Ah well, had to hope, right? ;)
     
  36. Killa Joe

    Killa Joe Notebook Deity

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    vizz was the one who first mentioned he called HP to order the Envy 17 3D SB edition and plainly asked for the discount and got the $300 off! No coupons! Just call ask, and if they don't budge, say thanks, maybe later or sumfin, and call the next rep....continue, take breaks, eat, drink, try again....until you get the one rep who will work with you. Good luck. :)


    KJ :cool:
     
  37. dlleno

    dlleno Notebook Deity

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    well from my perspective, I wouldn't attempt to substitute the supplied primary HDD with an aftermarket SSD unless it actually saved me more than a few $$ out of pocket. $470 is a bargain to me, and silly to turn down. I agree that the price of the bracket has assisted me with that choice, but welcome to the business world. By the way, as I know, these "after production" parts are managed in different inventory with a different, low-volume high-overhead process. $100 may be high, but it costs them a whole lot more to supply the bracket after purchase, and clearly someone has already calculated that including it with all shipments wasn't in HP's best interest.
    absolutely +1 on that, but it will take market pressure to get HP to budge here. Maybe they are sitting on a bunch of 160s and need to clear them out. Are they taking advantage of the introductory market excitement? maybe. welcome to business and marketing 101 :D

    on your other points, I generally agree in terms of what would float my boat too, and even the actual costs to HP to image a PC, but it doesn't matter. HP isn't committed to social benevolence they are committed to profit, and they are not obligated to give us choices or allow us to strip down the configuration to best benefit our own balance of $$ and expertise. They will offer the configurations that they believe hit the sweet spot of the market they are trying to attract, and generate the revenue that some manager committed too and is evaluated against!

    like you, I dont' like the fact that the SSD+640GB 7200 configuration is more expensive just because it is hosted in an envy. Like you, I suspect it doesn't cost HP more to put those things in an Envy versus a DV. But that doesn't matter either, because if HP thinks people will pay it, they will charge it. That said, HP changes their pricing all the time and reacts dynamically to market pressures versus their perceived opportunities to make money (like first product intro). that means its time for us as customers to play the game too.

    playing the watching game and timing one's purchase is just as much part of the game as watching for coupons or negotiating for a better price. So we just have to wait to empty our wallets when the product becomes attractive enough, given our needs and wants.
     
  38. noor

    noor Notebook Enthusiast

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    Coupons (just in case)

    Coupon Code: NBDT50C115
    $50 Off $1,000+ HP Pavilion Laptop or Desktop PC Order

    Coupon Code: NB6797
    $300 Off $1,249+ HP Pavilion dv7t Quad Edition Laptop Order

    (You may be able to get 300 off on envy if you call HP they may apply it over the phone, again it depends on rep)
     
  39. dlleno

    dlleno Notebook Deity

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    wow -300 on a dv7t quad is pretty nice.
     
  40. Bobmitch

    Bobmitch Notebook Virtuoso

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    To All!!!

    Some excellent news. I purchased my Envy 17 3D directly from HP on 3/2. Just received the warranty paperwork today via FEDEX. Checked the status of my machine...I am IN PRODUCTION as of 12N on 3/4/11. They are gonna crank these babies out fast...

    Check your status...I hope you're in production, too!
     
  41. dlleno

    dlleno Notebook Deity

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    sweet; that is great news. how many of you guys are ordering the 160GB SSD?
     
  42. noor

    noor Notebook Enthusiast

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  43. cam121

    cam121 Notebook Evangelist

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    Well as I was seeing the build dates on the Envy's creep up to the end of March, I decided to pull the plug and place my order before I wasn't getting one till April. I was actually pleasantly surprised. Since I bought my original Envy in Jan, they offered to configure a new SB Envy comparable to my old one and for the same price. However, due to my personal needs I had to upgrade the cpu which incurred me an additional cost. They also gave me the 3yr accidental plan for $100 extra. So I went ahead and placed my order for just over $2,800 ($2,500 Envy / $150 Tax / $100 3yr plan). I got me SSD too!

    HP Envy 17 3D customizable Notebook PC
    • Genuine Windows 7 Home Premium 64-bit
    • No Additional Office Software
    • 2nd generation Intel(R) Core(TM) i7-2820QM (2.3 GHz, 8MB L3 Cache) with Turbo Boost up to 3.4 GHz
    • 1GB Radeon(TM) HD 6850M GDDR5 Graphics [HDMI]
    • 8GB DDR3 System Memory (2 Dimm)
    • 800GB 7200RPM Dual Hard Drive (SSD 160GB + 640GB 7200RPM)
    • One 6-Cell and One 9-Cell Lithium Ion Battery
    • 17.3" diagonal Full HD HP 3D Ultra BrightView Infinity LED Display (1920x1080)
    • Blu-ray player & SuperMulti DVD burner
    • HP TrueVision HD Webcam
    • Intel 802.11a/b/g/n WLAN and Bluetooth(R)
    • Backlit Keyboard
    • Adobe(R) Photoshop(R) Elements 9 & Adobe Premiere(R) Elements 9
    • HP 3D Active Shutter Glasses
    • HP 3-year Care Pack House Call Service with Accidental Damage Protection for Select Pavilion or Envy Laptop
    They are also going to price match my second power adapter (saving me $30) when it's available but right now they are out of stock.

    Also, I specifically asked about the HDMI and Coolsense; the rep said yes the output is HDMI 1.4 and it does have Coolsense. I told him about the website being out of date and he said the web guys might run an update this weekend to fix it (he said they only issue updates during the weekends).

    Edit: Crap I just found out the 2630QM is missing a lot of the virtualization instructions and addons necessary to run multiple VM's. Looks like I'm calling up HP to re-order the faster CPU or cancel if they won't let me. D'oh, next time I need to do more research... I knew I needed the 7xx series (or better) for an important reason.

    Edit #2: HP allowed me to cancel my original order and resubmit with the faster processor. It cost me a bit more but as a virtualization engineer I need to run multiple VM's, different OS's, and can't take the chance of my laptop not being able to perform well during a presentation. I updated my original text above to reflect the changes.
     
  44. dlleno

    dlleno Notebook Deity

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    nice work; the virtualization instructions etc. that is outstanding info to know and obviously important to your work. for $350 and all the goodies you have outlined, that 2820 sounds like a worthwhile updgrade. were you able to validate that it comes with 1600MHz RAM? the product demo indicates that this is so, and that would be a cool bonus as well.

    just curious, but what steered you away from the recently announced business notebooks?
     
  45. slotti

    slotti Notebook Evangelist

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    You kind'a mentioned it already in your post Intel(R) Core(TM) i7-840QM
    It's not the new Sandy Bridge. It's the older generation. Still great price for the specs though. Windows Ultimate and Office included.
     
    Last edited by a moderator: May 8, 2015
  46. JDeNise

    JDeNise Notebook Enthusiast

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    How would you even go about doing that though? Just a "oh, and could I get $300 off?"? :p Hey I guess it's worth a try, but is it done after going through the whole process of configuring the computer first?
     
  47. fourfire

    fourfire Notebook Geek

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    thats actully good idea and sounds very doable. these pc company would do anything to get/keep a customer(to a limit ;)).
    last time dell offer me $50 just because i called in and told them i want to return a laptop.
    im gonna call hp tmr and wish me luck...
     
  48. Killa Joe

    Killa Joe Notebook Deity

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    yes. As I mentioned the first Envy 17 3D I purchased from HP sales when I called, after configuration, I asked them to give me a the best price. The lady first said $100.... I said, uhm....please do better. She saw my hesitation, and said she needs to speak to her supervisor...bla bla bla :rolleyes:

    comes back and tells me the best they can do is $150. I admit, I was not on my game and gave in. They loved my money $$$$ lol, anyway.... as vizz pointed out, we can actually try for the $300, but you do have to be really lucky to get that one sweet rep. I know, some of you get reps that will give you the $50 to $100...but from myself, vizz, and others, we should now be ready to be a little more frugal....not cheap, just smarter, persistent shoppers.

    If some don't have the gumption to ask for the $300 I understand. It takes getting used to, I have not gotten that good, but I will try when I order my Envy 17 3D SB shortly. Infact, I might not wait for the reviews either! Hahaha, I just might order in a week or so....I'll keep you guys updated.

    P.S. Glad to have it confirmed to be HDMI 1.4 :)


    KJ :cool:
     
  49. mcchea

    mcchea Notebook Consultant

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    I know some people bought a defective Sandy Bridge dv7 and dv6 using the $500 off coupon and then returned it. If you're one of those people, call the resolution center they should allow you to redeem that $500 off an Envy 17 3D (even though the coupon was specifically for the dv series back then) and apply to an EPP order if you wish. I got a total of $640 off the Envy 17 3D SB I just purchased in my sig for $1005.79, only $26.75 more than the defective dv7 I bought (and the Envy 17 3D is a lot more powerful). I'm so glad Intel screwed up. :)
     
  50. surfcity

    surfcity Notebook Enthusiast

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    The new Envy hasn't been posted on the HP Canada site yet and customer service wouldn't disclose a release date. I'm curious to see which system they will market as customization isn't available in Canada. If they compromise with 1TB 5400RPM HDD as they did with the current Envy, I'll look to a reseller for a high-end system with a 640GB/7200 or the SSD/HDD combo. The other option as many have suggested is to go with the stand alone HDD and install an aftermarket SSD. My concern with this is that customer support is rather vague and suspect (at least here in Canada) when it comes to aftermarket customer upgrades, as evidenced by this recent HP reply...

    If a customer installs aftermarket hardware such as an SSD on a notebook, does it void the entire warranty on any future problems that might occur, or is it just the SSD itself that's exempt from the 2 year coverage? What if HP determined that the new hardware was somehow related to a problem normally covered under the warranty?

    Thank you for your continued interest in Hewlett-Packard products and for being a valued customer. All HP desktop and notebook PCs are only supported by Hewlett-Packard in their original configuration. Any further upgrades to the operating system or hardware are done at the owner’s discretion and are not supported by Hewlett-Packard.

    When I asked for clarification HP replied:

    If you install any hardware after your purchase, your warranty should not be void unless the installed hardware has in some way damaged the other components of the PC. However, should you need to send the PC in for repair, it is strongly recommended that you restore it to its original configuration before doing so to avoid service issues. I apologize for any confusion on this issue.

    Sincerely,

    Nicole W
    Representative
    Hewlett-Packard


    For those who will be purchasing the Envy in the US, or have already done so and plan on installing their own SSD, are you faced with a similar policy?
     
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