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    What happens to notebooks returned to HP?

    Discussion in 'HP' started by dumplinknet, Mar 13, 2009.

  1. dumplinknet

    dumplinknet Notebook Consultant

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    Just a curious thought... So, from what I read, when you get a brand new replacement notebook via HP, it's part of agreement that you send in your old (maybe a broken one -if thats the case) notebook.
    So then, what typically happens to old your notebooks that is returned to HP after you receive your replacement notebook?

    Where does it go?
    Do they strip the parts and recycle it? On what conditions?
    What happens to the battery stuff?

    What's scary is if they go through your hard drive to see if they can get anything...

    What happens in the case where if you bought a replacement screen online and replaced the burnt out original screen that came with HP. Do they double check to make sure that the screen was the original one you bought from day 1?

    Don't you think its scary what happens to your lappy after its gone?
     
  2. sublime313

    sublime313 Notebook Evangelist

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    the one thing i do know is that they recycle the batteries. when i sent laptops back to HP they said i could just keep the batteries cuz they were just going to recycle them anyway... if you're sending a laptop back to them, i'm willing to bet that they barely even check it out to make sure everything is there.. who knows.
     
  3. Infamous22

    Infamous22 Notebook Deity

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    When you send them back, they only verify the model and serial. The hard drives are usually melted down or undergo a specific reformat that erases all data. The salvageable parts are used in "Refurbished" models.
     
  4. CyberVisions

    CyberVisions Martian Notebook Overlord

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    All systems sent to HP for Warranty Service that cannot be replaced with a system of the same type and configuration are replaced with a suitable replacement if one is available, but in some cases the replacement isn't as good as the original unit. One good example right now are the Pavilion HDX Dragons (20.1" WS 1080p notebooks) that I and a small number of people have. A recent BIOS update (F.40) literally fried the BIOS on these systems and turned them into expensive bricks. Since they discontinued the HDX with a 20.1" screen availability, the closest replacement is an HDX 18, which isn't a bad system, but it's not as good or comparable to the Dragon either GPU or CPU wise.

    Eventually those systems are repaired completely, and sold to resale outlets like NewEgg as refurbished units, or at HP's own online discount and refurbished store. Keep in mind that these are units that the owners did not wish to wait the length of time for a complete repair, or did not have full replacement warranty on it.
     
  5. 2.0

    2.0 Former NBR Macro-Mod®

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    This thread ought to be closed for posts which advocate unethical behavior against a company.
     
  6. Kdawgca

    Kdawgca rotaredoM repudrepuS RBN

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    Since the thread has deteriorated into defrauding a company, it is now closed(see forum rules). If have any more questions about HP's return policy/your agreement, contact HP and them.