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    Which is it? A dv9700 or a dv9927?

    Discussion in 'HP' started by Harrier, Nov 15, 2008.

  1. Harrier

    Harrier Newbie

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    1st post ,so be kind. Here's my question. I just purchased my 1st laptop, a Pavilion dv9927cl. However, when I go to the Control Panel and ask for System information, it states that I have a dv9700. Anyone experience this? I'm confused.... :confused:

    And I also have an audio crackling/garbled/static noise issue, but I'll get to that later.

    Thanks in advance.
     
  2. Lithus

    Lithus NBR Janitor

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    A dv9927cl is a preconfigured dv9700. So both.
     
  3. Tippey764

    Tippey764 Notebook Deity

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    Dv9700 is the serries dv9927cl is the exact model number of your computer within that serries.
     
  4. flipfire

    flipfire Moderately Boss

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    As Lithus said, A dv9927cl is a preconfigured dv9700 which is in the dv9000 family.

    Try disabling your wireless. If that doesnt work, try updating to the latest audio drivers from your HP drivers page.
     
  5. Harrier

    Harrier Newbie

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    Thanks to those who have responded, putting my mind at ease. :)

    Flipfire, I'll give the wireless idea a try, but I've already tried the driver updates, and HP's Chat Tech service with no success. :(

    Thanks again everyone.
     
  6. Harrier

    Harrier Newbie

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    That worked flipfire, thanks! I shut the wireless switch off and no static or garble. Must be RFI at work. :eek:

    Thanks again! :cool:
     
  7. Chuckdet

    Chuckdet Newbie

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    You don't need to disable your wireless to fix it, you only seem to need to disable the 802.11a band of your wireless card and that seems to fix it. go to your hardware devices and modify the properties of your wireless card and select disabled bands and then select the 802.11a band.

    I had the same problem and after doing this it seems ti have fixed it and I dont have to shut down wireless to have sound without crackling sounds anymore.