The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Who would like to hear me rant about HP and Fedex?

    Discussion in 'HP' started by ShoopDaCoop, Aug 28, 2010.

  1. ShoopDaCoop

    ShoopDaCoop Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hello, very new here, but I felt I should share my story with the community.
    I ordered my HP pavillion dv6t delect edition on august 17th, and it was shipped on the 24th.

    The fedex website said it would arrive on the 27th, (now yesterday) but did not arrive due to a "clearance delay". I called up HP the night before on the 26th and asked if my computer would still arrive on the day it was supposed to. A man named Steve with the most hillariously cartoon indian acccent ive ever heard told me that it would be coming on the right day. I then called fedex to confirm this, and they said that that was very unlikely. And so the 27th passes and still no computer at my doorstep. I then check the tracking website and to my joy, the computer has moved out of alaska. Oh joy! hours later it lands in Oakland, CA, at about 11PM pacific. I went to bed that night dreaming of my new laptop and all the wonderous adventures we would have the next day.

    I awoke the next morning and jumped in the air with glee. The computer was now in my city, Los Angeles, "at dest sort facility". I thought, well great! It should arrive any time now right? after all, its been in L.A. since 1:30 AM! Hours passed, and still no delivery. And so for the thousandth time, I called up Fedex to see what was up. They said that due to the clearance delay the day before, the package would not move until monday morning, at roughly 10:30 AM.

    ...

    And I'm leaving for vacation 8AM monday morning.

    I will not have the computer in my hands until the 6th of September, which would make it about 3 weeks from the time I placed the order.

    Gosh darnit.
     
  2. R4000

    R4000 Notebook Virtuoso

    Reputations:
    736
    Messages:
    2,762
    Likes Received:
    0
    Trophy Points:
    55
    Yep, it is upsetting when it does not arrive by the expected date. I hear often complaints about clearance delays, although these are things that are out of HP's control.
     
  3. nikeseven

    nikeseven Notebook Deity

    Reputations:
    259
    Messages:
    786
    Likes Received:
    0
    Trophy Points:
    30
    Thats just how shipping goes. Anything can effect the delivery date and its something you just have to deal with. If you call HP they'll probably give you a credit of some sort, but really its just life
     
  4. newsposter

    newsposter Notebook Virtuoso

    Reputations:
    801
    Messages:
    3,881
    Likes Received:
    0
    Trophy Points:
    105
    if you want/need something fast/now, go buy it at retail.
     
  5. Lithus

    Lithus NBR Janitor

    Reputations:
    5,504
    Messages:
    9,788
    Likes Received:
    0
    Trophy Points:
    205
    That's just two business days off. The "E" in "ETA" stands for estimated.