WiDi fix for HP Envy 17 3D 3200 CTO

Does anyone have any mods/hacks to unlock Intel's HD 4000 graphics. I have been waiting for almost a month for access to my Wireless Display support as well as Intel's HD 4000 graphics for battery life.

 

I'm not sure what you mean. I have a new 15 which I customized with WiDi, and it has worked perfectly from the get-go.

 

You have to go in to the bios and set to run from there, Intel has a tool to configure the bios, you have to unlock it 1st, then set it up however you want.
CAUTION,,,,you can brick your notebook if you do not know what you are doing, this is for ADVANCED USERS ONLY.
The FREE Intel Integrator Toolkit enables BIOS direct access to customization option, Direct System Configuration, the stuff HP and others wont tell you about, so you wont brick your notebook.
THIS TOOL CAN BRICK YOUR SYSTEM, USE AT YOUR OWN RISK
Intel® Integrator Toolkit


http://forum.notebookreview.com/hp-...itchable-graphics-problem-11.html#post8666621

As I said to you in a much earlier post, return it!,,,,,,,but now you've gone past your 21 days....




.

 

Actually I'm at day 15. I'll try your recommendations. Thanks

 

Where do I find the bios file to open in my system? Intel Integrator Toolkit needs me to locate it.
Intel Integrator version: 4.​0.​3.​280 or 5.​0.​0.​544
Because both are telling me they are not compatible

 

For example, who makes my motherboard or how do I find it?

 

SERIOUSLY?????
If you don't know the answers to your questions above,,,,,you shouldn't be using the tools.
REALLY consider sending the unit back for a non 3D version, I highly doubt that HP will issue a fix, they just might stay with the 3090nr 3D and fade out the 3290nr 3D.
Even I can't get an answer from HP as to patch/fix, I just get sent the press kit as an answer.
The one thing that always sticks out in my mind is what HP states on their site:
"Prices, specifications, availability and terms of offers may change without notice. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by the HP Home & Home Office Store; reseller offers may vary. Items sold by the HP Home & Home Office Store are not for immediate resale. Orders that do not comply with HP Home & Home Office Store terms, conditions, and limitations may be cancelled."
And YES, this means no Intel HD 400 Graphics and WiDi

 

OK, I get your point and appreciate your feedback. Just so you have a little History on me, I work in IT and have built many computers for personal use. The only time that I have come across hidden motherboard information/spec infor in the bios has been in pre-built computers. HP really has this one locked down.

You have made your case with me; however, the way you came across sounded as though you knew where to find the motherboard specs for the Intel software programs that you had recommended. When I was surfing through my bios which shouldn't be called bios but hacked/hidden settings, I was not able to find the information that should be available to me.

At this time I am on my 4th Envy 17 3D 3000 CTO, The one I'm on right now is my first Envy 17 3D 3200 (Ivy Bridge), so a total of 5 Envy's. I have a case# with HP's Internal Escalations Department and have been working with one particular agent through all my replacements. When I received my computer a few weeks back and found that the switchable graphics/Intel 4000 HD was an issue I called her and she already knew it to be a known issue as well as stated HP knew this as well before the new 3200's ever shipped. She has recently explained that she is no longer able to replace/exchange my computer and can only offer me my money back. That would be great if I hadn't spent over $400 which is non-refundable on their warranty.

I have already filed a BBB.org complaint without the HP case manager knowing at this point. HP has yet to contact the Better Business Bureau and still has 15 days to do so.

So, I am not against what you have to say, its just not that easy for my situation. If you know anything that I should or visa versa post it.

Thanks for your time and help.

 

Unfortunately extended warranties start the day you purchase it. Essentially you loose 1 or 2 years off this by not having purchased it within the last month of your regular warranty.

As for your 1st indication that HP is withholding vital info,,,,, "HP knew this as well before the new 3200's ever shipped." And you expect a fix?
Same BS problem with the 7690m XT chip.

 

I agree. I have the new 3d model and will be sending it back in a couple of days. I do not believe they will have a fix for the intergrated graphics/widi issue because they would have sent out a bios or firmware update by now. It seems like they are stalling and hoping people will learn to live without the features they expected it to have. That being said, I do like the design of the envy, so I will purchase the non 3d model.

 

You really think they won't fix it? Dang... Well I might send mine back then. How much better battery will one get by simply going from 3D to non-3D?

 

Is it 21 days from when you receive the laptop?

 

Out/IN from HP.

 

Just got off the phone with HP Concierge Support. I was told that the engineers have tried a work around concerning the switchable graphics which enables the Widi with no such luck. I was also told that it does't look as though the WiDi will be fixed on the 3D 3200 models.

Here's an option, if you want your laptop to look like it is on life support

HP Wireless TV Connect Kit | HP® Official Store

or

Very long HDMI cable

 

So, HP will be supplying this as compensation?
NOT LIKELY.........
Shhhh! (class action).

Apparently, from all the reviews, that product actually works, quite well,,,,
HP probably doesn't make it, just brands it.

 

I have contacted CNET reviews team and made them aware of what HP is doing with its new line of HP Envy 17 3D-3200 series computers. Now that CNET review is on it I can't wait for the media to get this out to every door and computer.

 

HP's response most likely be 'Were working on it', just like the 7690M XT problem, that was never updated/patched/fix. They have thrown in a bone for us to fetch, thinking that this will be good enough for us.


HP Notebook System BIOS Update (Intel Processors) HP ENVY 17-3290nr 3D Edition Notebook PC - HP Customer Care (United States - English)

 

I have one on order, hopefully it gets fixed with the Intel HD 4000, if not, I'll send it back and get the non 3D version.

 

Here is the upcoming solution:

AnandTech - Mobile

 

you poor delusional neophyte... if you think THAT will provide ANY satisfaction

 

you poorly equipped, tiny man...

HP has a published 'Standards Of Business Conduct, » SBC (Updated June 2012, PDF file, 3 MB)'.

"The HP Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to HP. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors."

If you want their attention, quote form their President, CEO, Boss and Employer Meg Whitman.
"We’re accountable for our actions, responsible for their consequences"
AND...
I got REALLY FAST reaction and response from them when I quoted page 8, being "The Headline Test".

I created a news article as it might appear in a local newspaper,
I clipped page 8 from the PDF.
I politely explained my issue/problem with HP Sales/service.
I bundled all 3 together and sent the email out.
I got a call from the VP asking me what he (HP) could do for me and how, I, would like to see my problem settled.







You call ME a neophyte...
I'm not sure where you are "Tiny"...between the ears, or between the legs................

 

now now, ladies, put your handbags down.

I jut want to know when I can get this damn WIDI function up and running.

 

you forgot the delusional part


... back to the WiDi issue, with the 21 day, no questions ask, return policy, the absolute best you could hope for, is that HP has a conscious and is willing to spring for an external adapter solution. If (and it won't... ever...) went to court, expect less... much later

 

Thats what HP sent me free of charge

 

WiDi support would be great and all, but what about switchable graphics for better battery life?


This is the biggest issue in my mind right now as I'm trying to make the decision to get the 3D or non-3D model, or just look at other brands altogether.

 

It's been, what, a month now since anyone mentioned this stupid issue...?

What's the latest, has hell frozen over??

 

Apparently the next big Catalyst release is supposed to address all graphics-switching problems. I think that's the one in Beta right now (but don't take my word for it), and the full release is due out by the end of the year (I think the beta is 12.9).

A preview Anandtech did about a month ago mentions it will specifically address graphics swithcing issues, even mentioning tying WiDi to the intel chip to get it to work.

 

If you're talking about the AMD beta 12.9, I tried that and hasn't done anything on my Envy 17 3200 3D

 

OK, I am not an expert here, but unless there is a BIOS upgrade to our Envy 3D, the AMD Catalyst release makes no difference (but of course will be of use when we get our BIOS upgrade...)

Incidentally, I am now on AMD beta 12.9 and report no problems thus far.

Try running the Intell WIDI setup (off the Intel site) and you'll see it will fail as it cannot install on to our systems (you cannot even see the Intel Graphics listed in Device Manager, though I think somewhere I read you'll only ever see the AMD one anyway?).

I am right the ball is in HPs court on this? AMD are getting their act together, what about you, HP?

 

FYI according to a support tech guy I was talking to yesterday, this fix is going to be released within a week now.

*cough*

Think he was trying to get rid of me... we'll see...

 

Lets Hope so

 

I have an Envy 15 3200.
I installed Catalyst 13.1 on my system, and in the application list for switchable graphics, WiDi is locked to Power Saving mode, so the Intel Chip always runs it.
You guys should try updating to 13.1 and see if this actually helps or not.

 

Nothing will happen until they change the BIOS to see the Intel HD 4000 chip...

Again I asked support yesterday, and the bloke said it wasn't happening anytime soon.

It's almost as if they just give random answers... I have countless examples where they just contradict eachother whenever you contact them...