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    Windows Explorer Crashes

    Discussion in 'HP' started by Empathy, Aug 14, 2008.

  1. Empathy

    Empathy Notebook Enthusiast

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    I'm sure this has been discussed a few times in other areas of the board. I'm a little confused as to what happen with the search button, so i can't exactly look for the info at the moment. Maybe i'm just overlooking it. The problem i'm having is one that i've had for some time. And it's one of those things that i've unfortunately learned to deal with after failing to solve it in the past. Well here i am once again feeling as though I shouldn't have to 'live with it'.

    When accessing the user folder, Files and subfolders will begin to load. The green progress bar at the top of the folder will begin to move along and then a error message will pop up and next thing I know windows exlorer is reloading.
    The error message is as follows.


    "This problem was caused by Power Cinema, which was created by CyberLink Corp..
    Power Cinema is a codec. A codec is software that is used to compress or decompress a digital media file, such as a song or video. Media players and other programs use codecs to play and create digital media files.


    The error message suggests that i try the following:

    Check for updates for CLDemuxer.ax (I downloaded the patch)Disable thumbnail view in Windows Explorer (this works sometimes)
    uninstall the program that caused the problem (i'm unsure of which program)
    unregister cldemuxer


    After a little research i think the associated program may be Roxio as i've never used Power Cinema and it isn't installed on my notebook. I'm also wondering if this could simply be a product of too much being stored in the user directory. I litterally store just about everything on my notebook in the user directory. That's just the way i've always done it. It's very organized but i'm just wondering. I'm well aware that the amount of data stored in folder shouldn't crash a running proccess but can't hurt to ask.

    Any help with this would be great!
     
  2. Empathy

    Empathy Notebook Enthusiast

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    i've also found that the cyberlink services that are running in the background may have to do with quickplay. I've disabled these but it has not solved the problem.
     
  3. deeastman

    deeastman Notebook Deity

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    HP Quickplay may use one of the Power Cinema Codecs. If you don't use Quickplay you may want to uninstall it and see if your problem goes away. Although, I don't know why this might be causing you a problem. Does your QuickPlay program work as it should?

    Or, you might try downloading and re-installing QuickPlay 2.3 for Windows XP.
     
  4. Empathy

    Empathy Notebook Enthusiast

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    actually I'm running vista, but I'll look into re-installing quickplay.
     
  5. dkwhite

    dkwhite Notebook Deity

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    Make sure you run defrag and perform a scan as well.
     
  6. deeastman

    deeastman Notebook Deity

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    I suggest you consider changing your signature line that indicates you are running "Windows XP Media Center Edition". Knowing what OS a person is using as well as the notebook type makes a world of difference in trying to identify the problem.
     
  7. Infamous22

    Infamous22 Notebook Deity

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    Explorer crashing within Vista is a way Vista expresses itself. What it's trying to say is "hahah you bought me and now you gotta deal with my annoyances."