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    Windows Genuine Advantage update locked my HP

    Discussion in 'HP' started by SweetLiLPechay, Jun 24, 2006.

  1. SweetLiLPechay

    SweetLiLPechay Notebook Enthusiast

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    I recently dowloaded updates for my Windows and the next day, my notebook prompted me to enter a password on the start up screen. Problem is, I never set up a password before. And then there was this icon at the bottom saying that my windows XP is not genuine. I reinstalled my windows using the CD that came with my laptop and the product key from the bottom of my laptop, but it's still doing the same thing.

    I was wondering if anyone encountered the same problem and how did you resolve this?

    Thanks again. :confused:
     
    SweetLiLPechay, Jun 24, 2006
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  2. Tokuman

    Tokuman Notebook Evangelist

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    Is it possible you can call tech support? Is your warranty in?
     
    Tokuman, Jun 24, 2006
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  3. Malia

    Malia Notebook Evangelist NBR Reviewer

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    People have had problems with WGA "detecting" that their non-pirated copy of Windows is pirated. Microsoft says WGA is in beta, which is why there are false positives. However, it forces you to install any product updates, so I don't know who that's supposed to help. Beta my ass... I don't know what you can do other than call tech support. Good luck.

    Malia
     
    Malia, Jun 24, 2006
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