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    Wireless Issue - HP Pavilion 15-e053ca Help please!

    Discussion in 'HP' started by gibson00, Sep 28, 2013.

  1. gibson00

    gibson00 Notebook Evangelist

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    Hi all, I just bought this 15 inch i3 laptop from my local costco. Right out of the box, the wireless connectivity has been very very bad. If I am literally a few feet away from my router, it works OK, but if I am 10+ feet away, even still in the same room, more often than not it drops the connection completely. If I run diagnostics, it claims an issue with my wireless router.
    I have three other devices in the house that connect just fine from -anywhere- in our 3 level house, a Macbook Pro, and Ipad, and a 10 year old Dell Inspiron.
    I downloaded the driver from the HP website and ran the install for it. No difference.

    I can return the laptop for a full refund no problem, but can anyone give any suggestions? I also went into power settings and device manager, to make sure the settings were always for max performance on the wireless.....no better...

    Help!!!
     
    gibson00, Sep 28, 2013
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  2. gibson00

    gibson00 Notebook Evangelist

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    By the way, the wireless adapter is a RALINK RT3290 802.11bgn
     
    gibson00, Sep 28, 2013
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