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    Wireless Network - not working

    Discussion in 'HP' started by sidel80, Jul 29, 2004.

  1. sidel80

    sidel80 Notebook Enthusiast

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    Just a quick question.

    I received my ZX5000 2 days ago and for some reason, I can't get it to connect to my wireless network. Currently my brother has a netgear MR814 v.2 and he also has an HP laptop. His connects fine. My laptop detects the Netgear router, but I can't access the internet.

    What's even odder (is that even a word :), is when I brought the laptop closer to the router (like 3 feet) and restarted, it eventually was able to connect. My brother can roam the entire house and pretty much get the same connection speed.

    I don't know what I'm doing wrong? Is there a problem with my Wireless card? I'm currently using the Broadcom 802.11b.

    Well, any help would be greatly appreciated. Thanks!
     
  2. Sauriol

    Sauriol Notebook Guru

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    try thissss



    WireLess WalkThrough

    1) Shut down router
    2) Go to add/remove programs in the control panel
    3) Uninstall HP LAN manager
    4) Go to Device Manager
    5) Uninstall ALL Network adapters
    6) Shut down the computer
    7) Turn on router
    8) Reboot computer
    9) When and if the network wizard pops up click on cancel
    10) If a Wireless network is still not found
    11) Go to network connections in the control panel
    12) Right click on the wireless network
    13) Click on view available networks
    14) Check allow me to connect to the selected network even though it's not secure
    15) Click on the advanced button
    16) Click on the configure button
    17) Uncheck WEP
    18) Uncheck Network Authentication
    19) Click OK
    20) Click on the Advanced button
    21) Check any available Network
    22) Uncheck auto connect to non-preferred network
    23) Click on close
    24) Click on refresh
    25) Click on OK
    26) DONE


    I'd rather be skateboarding
     
  3. Venombite

    Venombite Notebook Virtuoso

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    You said that your wireless detects the nwetwork but can't access the web, and then you said if you get closer and restart it work. So does it connect to the internet if you get within 3feet?
    If the wireless card is connecting to the web when you get closer to the router, your settings should be fine, it looks like a signal issue. You also said that your brother's connection works fine throughout the house, so it's not the router. Looks like it's limited to your notebook. It's possible that the antennas may not be connect firmly/at all or the network card itself may be defective. Try getting the wireless card replaced, it may be an End-User Replacable part, so you can do it yourself. So call support and see if they can send you a replacement card to try. If that doesn't fix the problem, and if it is the antennas, that will require you to send the unit in for service.

    Good Luck!

    -Vb-
     
  4. korwedge

    korwedge Notebook Guru

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    I just resolved a similar problem I had with a wireless router.

    My notebook could detect the router, but could not access the web, and I could NOT renew (repair) the IP address.

    It turns out that all I had to do was turn off my firewall, then renew (repair) the ip address. That worked fine. And, once I turned the firewall back on, web access was fine, too.

    It's kinda a ***** to have to turn the firewall on and off to renew the ip address, but that solved the problem. Does anyone know how to setup Mcafee firewall so I don't have to keep turning it on and off?

    Hope this helps someone [ :p]



    *** ZV5000 AMD64 3000+ ***
     
  5. sidel80

    sidel80 Notebook Enthusiast

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    Thanks for the suggestion. What I did is go out and buy myself my own router - a linksys. It works like a charm. I just connected the router, plugged it in, and bam, internet connection and I didn't even have to configure anything. I don't know what's up with the netgear, but it just doesn't work well with my wireless card.

    Edit:

    Actually the problem now, is I'm picking up stray signals everywhere. Then my laptop tries to connect to different networks. How do I lock it into just my router? Anyone know.

    I'm beginning to think that something is wrong with my card. Or maybe it's just me
     
  6. brianstretch

    brianstretch Notebook Virtuoso

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    <blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by sidel80

     
    Last edited by a moderator: May 8, 2015
  7. sidel80

    sidel80 Notebook Enthusiast

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    <blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by brianstretch

     
    Last edited by a moderator: May 8, 2015
  8. Wyrm2

    Wyrm2 Notebook Enthusiast

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    Since your previous netgear router is most likely of b-type, you can also try to do the following:
    1. Go to Control Panel.
    2. Go to Network Connections.
    3. Right click on Wireless Network Connections and choose Properties.
    4. Press Configure.
    5. Go to Advanced.
    6. Set IBSS 54g(tm) mode to 802.11b Only.
     
  9. Venombite

    Venombite Notebook Virtuoso

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    Hey Sidel80,

    I assume you disabled/removed the Netgear router. The reason is because it may cause interference with your router. If you have too many wireless products (phones, network, etc...) you'll get a lot of cross interference. Changing channels may not fix the problem, since the freq spectrum is kind of limited when you have more devices using it. This is just an FYI.

    Just as a test, you may want to re-try you onboard wifi that came with the notebook. If it works with the Linksys router, than it's a compatibility problem, but if it doesn't there's a problem with the wifi or notebook. You should then get this fixed so you have a fully working unit without any cards sticking out of the side of your unit (Linksys card). It'll make your notebook look a lot cleaner and will also allow you to fit your notebook into your bag without having to remove the card first. You may also possibly snap the card since it's sticking out, so that's not a good thing.

    -Vb-
     
  10. sidel80

    sidel80 Notebook Enthusiast

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    I think it was just compatibility issues really with my wireless card and the router. Yes, I did unplug the netgear and now just using linksys router now. I wanted to update the firmware (everyone suggested it), but it was my brothers router and I was afraid to screw it up.

    I don't know if this really did anything, but I updated my wireless card drivers as well.

    Anyway, everything seems fine now. I'm no longer getting stray signals and my wireless connection hasn't disconnected at all.

    Well, thanks all for the suggestion. Really appreciate it.
     
  11. brianstretch

    brianstretch Notebook Virtuoso

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    <blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by Wyrm2

     
    Last edited by a moderator: May 8, 2015
  12. jxtx

    jxtx Notebook Consultant

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    I'm not sure whether this really matters, but the Linksys router uses a Broadcom chip and so does your laptop wireless adapter (see http://54g.org/54g_products.php). The Netgear router was probably using an Atheros chip (see http://www.super-g.com/superproducts.html). In the past, I experienced some difficulties with a D-Link (Atheros-based) router and my HP (Broadcom-based) notebook. It would be nice to see Tom's Hardware or someone else test compatability issues when mixing wireless chipsets, especially now that the 125 Hi Speed Mode (Broadcom) and Super G Mode (Atheros) are all the latest marketing rage.

    Jeremy T.

    __________