Wireless keeps shutting off on Envy 14! anyone else?

OK everyone. This has been happening for a long time and I'm getting extremely frustrated but will not request an exchange because if they give me a replacement computer obviously I won't get my radiance screen replaced too since they don't make them any more


Anyway is this just my computer or are other people having this issue too? the wireless will just shut off randomly and the only way to get it to turn back on is if I restart my computer. If I click on network connections it says no connections are available or I need to turn my Wireless on but it is CLEARLY ON! ?


I have online test for college that I need to take every once and a while and I can not afford for the wireless to turn off at that time because these tests only open once. Soo yeah, right now this computer is not very reliable for me. I hope you guys have an answer for me.


How do I know if I have the latest Driver installed?

thanks!

 

Hello joemustang,

I and others have experienced a similar problem with our Envys. There are a variety of things which could cause such an issue and I constructed a "master post" of sorts a while back to address many of the likely problems and their resolutions. You can find that post here: http://forum.notebookreview.com/hp-envy-hdx/537032-envy-14-wifi-problem.html#post6927839.

Good luck!

 

Hi I think there was an Wifi update just earlier this week. You can check it through your HP Support Assistant.

 

ok I did all those suggestions except the one where I need to change my routher settings. I still need to do that and change the roaming settings to the lowest one. So far nothing has worked unfortunately.

I am currently doing the system updates like ArchEnemy said. hopefully these will work.

Thanks for you input guys. I really appreciate the quick support.