a couple problems

hey guys i need some help here.
a few programs are screwed up.

one is windows media player. i cant sync anything to my mp3 player even though its detected. i cant see my playlists when i click on the name on the left side of the library tab.

the other is firefox. when i launch it a messege comes up saying that a security component could not be initialized. i have no idea what this means.

system restore will not work as all the restore points are set after the problems have occured. i have a windows anytime upgrade disc if that means anything. my OS is vista home premium.

any help at all would b greatle appreciated.

 

First of all try to uninstall your MP3 device and uninstall the Firefox. Then make a restart and install both again. Good luck!

 

that did not work.

 

try this for the fire fox http://kb.mozillazine.org/SSL_is_disabled

 

both options are checked according to that j-dogg.

 

can you write down the full error message

is this the message?
http://kb.mozillazine.org/Could_not_initialize_the_browser_security_component

if so try that. i think i had that once the last option make a new profile worked i believe thats why reinstalling didnt work your profiles are saved.

 

thats the right one. the new profile i create is automatically deleted. i just tried to get rid of my old profile but i cant even do that.

 

ok so we know what we have to do now. we can try three things

1. leave Firefox installed go to c:/programfiles/moxillafirefox. then go to defaults then profiles and delete everything in that folder then open Firefox if that doesn't work

2. completely uninstall Firefox then go to c:/programfiles and delete the whole Mozilla Firefox folder.

3. if that doesn't work try uninstalling it and using a registry cleaner such as ccleaner from here http://filehippo.com/download_ccleaner/
run that it will get ride of Firefox from the registry then reinstall and hopefully that will work.

 

Or try Opera and Safari. Firefox has been having troubles lately.

 

what ever you want

 

thanks guys ill try opera for a while. in the meantime what about windows media player?

 

i just tried to open WMP and it wont open! whats the deal?!?!?

 

i cant help you with that i use firefox but i use itunes as my music. dont know a thing about wmp

 

no offense j-dogg, but is there anyone else who can help me?

 

i just installed some windows updates and now i am back to my earlier problems. i am thinking of going to itunes but i dont know if my mp3 player is supported. its a Philips GoGear SA60XX.