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    anybody has returned your HP notebook?

    Discussion in 'HP' started by shallpion, Aug 10, 2008.

  1. shallpion

    shallpion Notebook Enthusiast

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    If it is in 21-day limit, is it easy to return your machine with simple reason like "i found myself do not like this machine now"? I've heard that the repsentatives of HP will tell you to contact tech&support and sometimes
    it is rather a long time to argue with them that you just want a RMA to return your machine, is it true?
     
    shallpion, Aug 10, 2008
    #1
  2. miner

    miner Notebook Nobel Laureate

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    Nah,not a big deal. Its their job to try to convince you to keep it but if you are set on returning just say so and you should be done within 10 minutes. The refund usually takes place couple of days after they receive the laptop from you.
     
    miner, Aug 10, 2008
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  3. Infamous22

    Infamous22 Notebook Deity

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    If it's a problem, contact an HP Case Manager with the following info:

    1 877 917 4380 EXT 94
    MON - FRI 8AM-11PM EST
     
    Infamous22, Aug 10, 2008
    #3
  4. santa-u2

    santa-u2 Notebook Consultant

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    I actually went through a online chat with technical support, a case manager then soon called me via my cellphone.
    I believe you can get good services if u have a right number.
    thank Infamous22, I will keep this number on my book too.
     
    santa-u2, Aug 10, 2008
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  5. shallpion

    shallpion Notebook Enthusiast

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    Thank you for all of your replies~I will try later and hope everything is ok~
     
    shallpion, Aug 10, 2008
    #5
  6. Sharkonwheels

    Sharkonwheels Notebook Evangelist

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    Good info, Infamous22 - that should be in a stickie, or in the HP/Compaq Info Thread stickie.


    T
     
    Sharkonwheels, Aug 10, 2008
    #6