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    broke screen would hp repair it?

    Discussion in 'HP' started by nivekk1400, Mar 28, 2010.

  1. nivekk1400

    nivekk1400 Notebook Guru

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    so i just broke my screen and the screen doesnt work anymore(all the pixels are messed up) under the basic warrenty which is 1 year would it cover for my screen replacement? its a dv3t hp laptop

    Note: the basic warrenty is the manufactory warrenty so it diidnt cost me a dime when i bought the hp

    also it hasnt been a year yet
     
    nivekk1400, Mar 28, 2010
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  2. Kuu

    Kuu That Quiet Person

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    Short Answer: No.

    Long Answer: They don't count broken screens under the standard warranty, because there's no real way a LCD would break itself unless there was some defect to the screens, so you're out of luck there.
     
    Kuu, Mar 28, 2010
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  3. nivekk1400

    nivekk1400 Notebook Guru

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    if the basic warrenty didnt expire can i still upgrade it to the 1year warrenty where it covers drops? since the basic warrenty didnt expire yet
     
    nivekk1400, Mar 28, 2010
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  4. Kuu

    Kuu That Quiet Person

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    If there is one, you probably can; but I wouldn't call it in as soon as you got it, would seem kind of suspicious from there end.

    You could always call and explain, and see what they say.
     
    Kuu, Mar 29, 2010
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  5. mr.rhtuner

    mr.rhtuner Notebook Consultant

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    No we won't upgrade your warranty after the unit has been damaged.
     
    mr.rhtuner, Apr 1, 2010
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