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    can i strip parts from a pc i'm returning?

    Discussion in 'HP' started by sublime313, Feb 3, 2009.

  1. sublime313

    sublime313 Notebook Evangelist

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    HP is sending me a replacement pc, and i'm sending this current one back. They told me I dont need to include the battery or AC adapter, the just the main unit. So my question is, what if i open this sucker up and take more free goodies? I owe them a good screwjob.
     
  2. Oberkanone

    Oberkanone Notebook Evangelist

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    ?



    sublime313

    What happens if I don't return defective PC?

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    HP initially sent me a defective dv5t, so after some hassle, they sent me a new one with the understanding that I'll send the old one back to them. What happens if I don't, other than going to hell?


    sublime313

    install VISTA ULTIMATE to an different pc?

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    i currently have a pc with vista ultimate, but HP will be sending me a replacement pc, and i'll be sending this one back. the replacement will have vista premium on it. can i somehow transfer this copy of ultimate to the new pc? i dont have any discs or anything. can i do it?


    sublime313

    Who's higher than a CASE MANAGER?

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    Well, I'm screwed now. My case manager messed up the order on my SECOND 'replacement' notebook. She promised me upgrades across the board and messed up the order again, and forgot the screen res., fingerprint reader, extra battery, etc. So, now HP calls me and tells me that she was promoted and gave me a new case manager, Elric, who tells me there is nothing he can do and I can take it or leave it. Apparently he is one of 3 "executive" case managers and he says he is the top of the food chain.

    Is there anyone else I can call to rectify this situation? Does anyone have a corporate # or something?

    This has been a 6 week ordeal for me. Originally, I ordered a POS spec'd dv5t, but it came with a blown out speaker. So after hours with customer service, they gave me a case manager, Angelia, who promised me the world with upgrades and free accessories. Well, the replacement notebook she sent contained none of these upgrades. So i called her back and she said she would order a new replacement, but at that point they stopped customizing dv5t's, so she said she would order a dv7t for me. Well, she FINALLY got around to it, like 3 weeks later after having to call her constantly. We discussed the specs and I even sent her a screenshot of what I wanted so she wouldnt mess it up again. So what happens? She orders it with WXGA+ instead of WSXGA, no extra battery, no fingerprint reader, no hard drive upgrade, no tv tuner.. but she throws in a blu ray drive which i didnt even want! wow, seems like she wasnt even paying attention AGAIN. But now I cant even speak with her, as I'm sure she would some rectify this for me, as she was very cool. But this Elric guy is a complete idiot.


    WHO can i call that can REALLY help me?
     
  3. sublime313

    sublime313 Notebook Evangelist

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    what's your point, OBER? they are related, but different issues. it's a legitimate question. i'm not asking how to do something illegally, im asking if i can get away with it, LEGALLY.
     
  4. Jonathan360

    Jonathan360 Notebook Evangelist

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    Legally you shouldn't be able to get away with it. And it's people like you that ruin the community.
     
  5. gengerald

    gengerald Technofile Extraordinaire

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    Sublime, legally you will not be able to. You must include what they have prescribed. I will also assert that their is potential for your to have to return the objects that do not initially request if this, in fact, a replacement.
     
  6. Jonathan360

    Jonathan360 Notebook Evangelist

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    If they find out anything is missing, then can easily charge your CC for the extra amounts. You really won't even be able to fight it because they can prove you didn't sent back Part A and B and so on, but you on the other hand could not prove you did in fact send them everything back.
     
  7. elricT

    elricT Newbie

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    interest.......
     
  8. 2.0

    2.0 Former NBR Macro-Mod®

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    This thread should be closed...
     
  9. Greg

    Greg Notebook Nobel Laureate

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    This thread is closed. Discussions about illegal (yes, illegal) activities on these forums is not allowed.

    Please read the forum rules if you have any questions.

    Next time this topic comes up it is going to be a temporary ban, be warned.