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    cd/dvd not working hp pavillion dv8210us - Driver or Hardware?

    Discussion in 'HP' started by tkgreer, Jan 3, 2009.

  1. tkgreer

    tkgreer Newbie

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    Is there an easy way to test if the problem is a driver glitch or a hardware malfunction? My drive will load cd's and dvd's and make the whirring noise, even the curser hour glass appears and is attempting to read. But then stops entirely. The Computer icon won't recognize a cd installed and shows both drives as empty when clicked for info. Help?
     
    tkgreer, Jan 3, 2009
    #1
  2. ahl395

    ahl395 Ahlball

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    Its probably drivers.

    What is your OS?
     
    ahl395, Jan 3, 2009
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  3. tkgreer

    tkgreer Newbie

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    XP Home edition Version 2002 with Service Pack 2 ....
     
    tkgreer, Jan 3, 2009
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  4. ahl395

    ahl395 Ahlball

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    Also, what CD-ROM do you have?

    look in Device manager. ;)
     
    ahl395, Jan 3, 2009
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  5. tkgreer

    tkgreer Newbie

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    3 are listed -
    CO6526P PCP050J SCSI CdRom Device,
    FS7814S LOM270P SCSI CDRom Device and
    HL-DT-ST DVD-RW GWA-4082N
    The device manager says they are all working properly??
    (Thank you so much for your time...)
     
    tkgreer, Jan 3, 2009
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  6. ahl395

    ahl395 Ahlball

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    Try the following steps. :D

    Go to Run
    Type Regedit
    Press Enter or click Go.
    Find: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/
    {4D36E965-E325 -11CE-BFC1-08002BE10318}.
    Then, on the right side, delete "Upperfilters" and "Lowerfilters" Registry Keys.

    Then restart and retry using the drive. :)

    Looks complicated, but its pretty easy. Just follow the steps. :)

    Your Welcome. :)
     
    ahl395, Jan 3, 2009
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  7. tkgreer

    tkgreer Newbie

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    Will do...thanks again
     
    tkgreer, Jan 3, 2009
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  8. ahl395

    ahl395 Ahlball

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    Ok. Your welcome.

    Tell me if it works. :)
     
    ahl395, Jan 3, 2009
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  9. tkgreer

    tkgreer Newbie

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    You are AWESOME !!!!!! XOXOXOXOXOXOXO (Works just fine now)
     
    tkgreer, Jan 3, 2009
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  10. ahl395

    ahl395 Ahlball

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    Thanks. :p :D :)

    Glad to hear. :)
     
    ahl395, Jan 3, 2009
    #10