computer won't start after crash in WMP, blue screen

I was watching a video I recorded with youcam on WMP and the computer froze suddenly and I had to hard shut it down. Upon startup I'm welcomed with an error blue screen and it just keeps restarting, showing that blue screen over and over. I can get into safe mode, so I just backed up my files to prepare for a reformat if I must, but thought I'd post here to see if there's a solution first.

Here's the message I'm getting,



I'm on a new dv5t I got at the beginning of this month.

 

try uninstalling your display driver in safe mode. it seems to be complaining about it so if you remove it, try and boot, and then reinstall the driver(assuming it works)... just a thought? I'm no pro, but it doesn't sound like you can do worse than where your at especially if you got your data.

 

In safe mode, uninstall the NVIDIA driver, and boot as normal, or install a different (stable) version of the driver.
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That worked, thanks a lot!

 

Nice it worked for you. Hope it doesn't recur.
BTW, +1 yuio.

 

What driver did you install? Could you share the link? I have the same problem with dv4t.

Do you have Vista x86 or x64?

 

Well, I reinstalled the Nvidia driver and the blue screen came again and comp wouldn't start up, so I tried restoring everything to 'factory defaults'.

That didn't work either, same blue screen message.

Should I try installing a clean copy of vista that I have laying around? And I have x64 bit, so now that I think about it I shouldn't probably. The version I have laying around is 32 bit, won't be able to use all 4 gigs if I install that. Any ideas?

 

Did you install the same NVIDIA driver, or a different version ? (Version 175.30 ?)

 

I installed the latest version from HP's Web site.

 

Check which version it is. Install a different version (not 175.30). You can check out www.laptopvideo2go.com.

In safe mode, search for nvlddmkm.sys. When it comes up, rename it to nvlddmkm.sys.OLD, so that it becomes unusable, and boot as normal.
Also in safe mode, check if there is a Minidump folder in the Windows Directory. Zip the minidumps, and attach them to your next post.

 

Well now I've got an even bigger problem. I can't start in safe mode because the computer "can't complete installation in safe mode" of all the bloatware trash it was putting on the computer after the system recovery.

This is ridiculous. Any way around this? If not I'm at a loss of what to do.

 

This could be the beginnings of the NVIDIA chip thermal fatigue issue:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277
Especially if your BIOS predates the versions that run the fan 24x7.

 

Try VGA Mode, or Last Known Good Config. Do you have a Clean Vista install media ?

 

I have a clean version of x32, but I don't want to lose the x64 it came with. Not sure what VGA is or how to run it.

The computer shipped on the 25th-- so I guess that means my 21 day return possibility is up? Do they have some kind of warranty?

 

What size is the HDD ?
If you know Linux, you can boot using a Linux LiveCD, and do the necessary stuff.
Or dual boot Vista 32 and 64. You can use GParted and resize the first partition, to make another 20-25GB partition, and install Vista 32 on it. Your 64-bit version will be untouched.

It is basically a driver error, but msdn doesn't give much info on it.
http://msdn.microsoft.com/en-us/library/aa469184.aspx

No idea about HP warranties.

 

I'm not that advanced with computers, don't know how to do any of that. The HD is 250 gigs.

If windows upgrades my 32 bit to 64 bit free or for cheap I could do that. Or if I call HP maybe they can fix me up with something since this screwed up so quickly-- not even sure if installing new vista will fix it.

 

Then, you can send it back to HP, since its new and is under warranty. They'll probably reinstall the OS, or restore it to factory state, which will solve the driver issue as well.
I don't know how they will handle your data stored on that HDD.

Installing a new/separate OS, will allow you to find out the cause of the NVIDIA driver problem, as you are not able to log into vista right now.

 

I have a similar issue with my dv4t laptop which comes with NVIDIA GeForce 9200M GS video card.

First two or three days everything worked just fine (I installed Vista Ultimate x64 and NVIDIA drivers from hp.com). Then it started bluescreening and complaining about nvlddmkm.sys. I reinstalled an operating system, tried different NVIDIA video drivers (from hp.com and from laptopvideo2go.com), checked for BIOS updates (I had the latest one) -- nothing helped.

Then I tried to install Vista Ultimate x86 and NVIDIA drivers from laptopvideo2go.com -- and it worked! No bluescreening! Until I installed Need For Speed game. Video card temp went to 70 degrees Celsius and it bluescreened.

I wonder why other dv4t owners don't have same issues (I googled and it looks like this thread is the only one)?

 

Completely uninstall the nvidia driver and boot. This will boot into the system (the screen will look horrible, but that's ok). Once in normal mode set up a chkdsk scan upon next reboot. Then reboot (let it shut down all the way), let it do the chkdsk. then once it is finished booting into the O.S. install a fresh copy of the proper nvidia drivers for your system.

If you get any more blue screens then chances are your video card is on its death bed or your vents need to be thoroughly cleaned to have dust removed.

If the system is new. return it. you should not be having these issues unless the hard drive or GPU is going bad.

 

I have done all of that. Doesn't work. And I can't return the laptop.

Any other suggestions?

 

I gave up on mine, sending it in for repair.