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    dead pixel -> warranty?

    Discussion in 'HP' started by benz0rs, Aug 7, 2006.

  1. benz0rs

    benz0rs Newbie

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    Are dead pixels covered by warranty because I just noticed that I had a dead pixel. It was there before but I thought it was just a random glitch on the browser or something. I never really noticed it any other time because my background is black and the dead pixel is a reddish color.

    argghh...
     
    benz0rs, Aug 7, 2006
    #1
  2. teamkillahilla

    teamkillahilla Notebook Evangelist

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    it depends.. if you have a notebook from dell I think it's a minimum of 6 dead pixels for a warranty case.. dunno the HP deal though
     
    teamkillahilla, Aug 7, 2006
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  3. MGS2392

    MGS2392 NAND Cat!

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    MGS2392, Aug 7, 2006
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  4. beachesandmusic

    beachesandmusic Notebook Consultant

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    How long have you had it? If you're still within the return window, send/take it back. Get a new one. As far as I'm concerned, dead pixels = defective product.
     
    beachesandmusic, Aug 7, 2006
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  5. benz0rs

    benz0rs Newbie

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    I've had it for maybe..2 weeks, but bought it about 3 weeks ago. I say that because I had to send it in for repairs after my bro reformatted the recovery drive.. and lost quickplay... which i still don't have even after they "restored" it.

    It's just 1 dead pixel. I guess I'll have to get up on the support chat thing on hp.com again...
     
    benz0rs, Aug 7, 2006
    #5
  6. beachesandmusic

    beachesandmusic Notebook Consultant

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    Hopefully your experience with HP support is better than mine. They're still giving me the run around on my system.
     
    beachesandmusic, Aug 7, 2006
    #6